Allyson Pittarelli
Forest
Summary
Dynamic Office Manager with a proven track record at Paula's Answering Service, excelling in customer service and office administration. Skilled in maintaining confidentiality and financial accuracy, I effectively managed inventory and reconciled accounts, ensuring smooth operations. Adept at clear communication and organizational skills, I thrive in high-pressure environments.
Overview
20
20
years of professional experience
Work History
Office Manager and Telephone Operator
Paula's Answering Service
08.2005 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Dispatcher
Glenn Trent Towing
09.2023 - 10.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
Associate of Arts -
Queens Community College
Queens NY06-1972
High School Diploma -
Wm Cullen Bryant H.S
Queens, NY06-1970
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Administrative support
- Payroll processing
- Bookkeeping
- Credit and collections
- Financial accounting
- Contract negotiations
Timeline
Dispatcher
Glenn Trent Towing
09.2023 - 10.2024
Office Manager and Telephone Operator
Paula's Answering Service
08.2005 - Current
Associate of Arts -
Queens Community College
High School Diploma -
Wm Cullen Bryant H.S
Similar Profiles
Anna HollerbachAnna Hollerbach
Receptionist at Paula's Affordable Tax ServiceReceptionist at Paula's Affordable Tax Service
Christina BaconChristina Bacon
Call Center Team Leader at Professional Answering ServiceCall Center Team Leader at Professional Answering Service
Channa MansonChanna Manson
Call Specialist at ASD (Answering Service for Directors)Call Specialist at ASD (Answering Service for Directors)