Alma Morales
Fairfax
Summary
Accounts Receivable Clerk with over a decade of experience. Expertise in managing outstanding invoices and assisting month-end closing procedures. Proven ability to expedite payment collections while maintaining strong client relationships, ensuring accuracy and timely financial reporting.
Overview
16
16
years of professional experience
Work History
Accounts Receivable - Billing Clerk.
Gates Hudson & Associates Inc.
Arlington, VA
12.2021 - 03.2026
- Handled account payments and provided information regarding outstanding balances.
- Managed customer accounts, addressing inquiries and resolving discrepancies efficiently.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Monitored outstanding invoices and performed collections duties.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
- Processed customer invoices, credit memos and payments within established timelines.
- Reconciled billing issues by collaborating with internal teams to streamline communication.
- Generated daily, weekly and monthly reports for billing department.
- Expedited payment collection by consistently following up on overdue accounts and sending payment reminders.
Accounts Receivable Clerk - Leasing
Barcroftapartments
Arlington, VA
08.2010 - 12.2021
- Processed and recorded customer payments, ensuring accuracy and timeliness.
- Managed accounts receivable aging reports to identify outstanding invoices.
- Reconciled payment discrepancies by collaborating with clients and internal teams.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored customer account statuses, addressing issues proactively to maintain cash flow.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Entered figures using 10-key calculator to compute data quickly.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Education
Nova Community College
Annandale, VASkills
- Accounts receivables
- Payment tracking
- Strong client relations skills
- Billing dispute resolution
- Cross-functional team collaboration
- Microsoft office
- CRM & Yardi software
- Application processing
- Lease renewals
- Property management
Languages
English
Spanish
Native or Bilingual
Timeline
Accounts Receivable - Billing Clerk.
Gates Hudson & Associates Inc.
12.2021 - 03.2026
Accounts Receivable Clerk - Leasing
Barcroftapartments
08.2010 - 12.2021
Nova Community College