Alyce Jones
Hampton
Summary
Experienced Ride Operations Supervisor at Busch Gardens Williamsburg, specializing in Ambassador and Guest satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Supervisor- Ride Operations
Busch Gardens Williamsburg
09.2023 - Current
- Assisting with day to day operations of rides
- Handling guest and ambassador concerns
Delivery Driver
Door Dash
02.2024 - 07.2025
- Ensuring food and other materials are delivered in a timely manner for customer service
- Handled multiple deliveries in a fast-paced environment to meet customer expectations.
- Utilized efficient route planning to maximize delivery efficiency and minimize travel time.
- Communicated with customers regarding delivery status and resolved any issues promptly.
- Maintained vehicle cleanliness and performed regular safety checks to ensure reliability.
- Assured compliance with traffic laws and delivery protocols during all transport activities.
- Managed delivery schedules effectively to optimize customer satisfaction and on-time performance.
Ride Operator
Busch Gardens Williamsburg
04.2024 - 09.2024
- Maintaining ride safety protocols and ensuring guest satisfaction
- Proper cleaning and general maintenance of ride areas
Delivery Driver
Domino's Pizza
08.2022 - 02.2024
- Ensure food products are up to standard for customers
- Deliver food at a quick pace to ensure customer satisfaction
Server
Waffle House
Hampton
02.2022 - 03.2022
- Communicate orders to the cooks and serve the food to guests in a timely manner
- Maintain cleaning duties to ensure health and safety protocols were done
Sales Lead
Build-A-Bear Workshop
Charlottesville
08.2019 - 01.2022
- Assist guests with transactions while maintaining customer service standards
- Assist fellow team members in ensuring the company standards were met
- Ensuring the deliveries were correct and stock was updated
Education
High School Diploma - Advanced Studies
Fluvanna County High School
Skills
- CPR/AED Certification
- Leadership Development Program
- Safety compliance
- Customer service
- Team collaboration
- Attention to detail
- Team building
- Training and mentoring
- Decision-making
Timeline
Ride Operator
Busch Gardens Williamsburg
04.2024 - 09.2024
Delivery Driver
Door Dash
02.2024 - 07.2025
Assistant Supervisor- Ride Operations
Busch Gardens Williamsburg
09.2023 - Current
Delivery Driver
Domino's Pizza
08.2022 - 02.2024
Server
Waffle House
02.2022 - 03.2022
Sales Lead
Build-A-Bear Workshop
08.2019 - 01.2022
High School Diploma - Advanced Studies
Fluvanna County High School