Results-driven individual with a background in sales and customer service. Known for exceeding sales goals and delivering superior guest experiences, ready to leverage expertise in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Server
Lucky Strike
Chesapeake, VA
01.2022 - Current
Delivered exceptional customer service, enhancing guest experience and satisfaction.
Managed food and beverage orders efficiently, ensuring timely delivery to tables.
Collaborated with kitchen staff to maintain quality standards and order accuracy.
Trained new servers on menu offerings and service protocols, improving team performance.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Life Protect 24/7
Norfolk, VA
10.2024 - 01.2025
Exceeded sales targets through effective customer engagement and relationship building.
Developed product knowledge to assist customers in making informed purchasing decisions.
Implemented promotional strategies to enhance store visibility and attract new clientele.
Trained new associates on sales techniques and customer service best practices.
Cashier
Farm Fresh
Portsmouth, VA
10.2022 - 10.2023
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced registers at shift end.
Provided exceptional customer service, resolving inquiries and complaints promptly.
Trained new staff on register operations and customer interaction protocols.