ALYSSA C WILLIAMS
Chesterfield
Summary
Results-oriented and quick learner with expertise in cash handling, customer service, and file maintenance. Proven ability to support team operations and enhance customer experience through effective communication and time management. Eager to leverage skills and experience in a new role to contribute to team success.
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Legend Property Group
Richmond
10.2025 - Current
- Managed tenant communications and resolved inquiries promptly.
- Coordinated property maintenance requests with vendors and contractors.
- Assisted in lease preparation and documentation for new tenants.
- Conducted property inspections to maintain compliance with regulations.
- Maintained accurate records of rent payments and lease agreements.
- Supported marketing efforts for vacant properties through online listings.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Collected monthly assessments, rental fees, deposits and payments.
- Collected first month's rent along with security deposit prior to move-in date.
- Kept records of correspondence with residents and tenants.
LEAD CASHIER
Party City
Chesterfield
02.2021 - 09.2025
- Demonstrated expertise in cash handling and customer service, providing accurate change for customers.
- Worked collaboratively with other departments within the store to provide excellent customer service experience.
- Organized the checkout area including replenishing supplies when needed and removing debris from around workstation.
- Developed proficient knowledge of point-of-sale systems and POS software to accurately process transactions.
- Assisted customers with product selection inquiries, resolving issues quickly and professionally when necessary.
- Maintained security awareness at all times by monitoring suspicious activity at checkouts or elsewhere in store premises.
- Provided guidance and support to new employees on proper use of registers, scanners, and other equipment related to the job.
- Delivered quick, professional, and friendly check-out experience to customers.
- Refunded customers and returned items for product issues.
- Trained new staff on cash handling and customer service protocols.
- Supervised cashiers to ensure efficient customer service and smooth transactions.
- Assisted customers with inquiries and resolved issues promptly and professionally.
- Coordinated inventory counts and managed stock levels at the checkout area.
- Implemented promotional displays to enhance customer engagement during peak seasons.
- Greeted customers and provided excellent customer service.
STUDENT OFFICE ASSISTANT
Manchester High School
Midlothian
09.2018 - 06.2019
- Help special needs students prepare.
- Performed general office duties such as filing paperwork, photocopying documents.
- Provided administrative support to faculty members, such as scheduling meetings, organizing files and preparing documents.
- Greeted visitors professionally and provided assistance as needed.
OFFICE ASSISTANT INTERN
Sparkle Pediatric Dentistry
Mechanicsville
08.2018 - 01.2019
- Placing explanation of Benefits in patients chart.
- Faxing.
- Made copy of documents.
- Retrieved mail and sorted.
- Calculated insurance payments.
- Trained in sterilization.
- Helped keep office neat.
- Some data entry.
Education
HIGH SCHOOL DIPLOMA -
Manchester High
Midlothian, VASkills
- Positive learning process
- Quick learner
- File/records maintenance
- Excellent communication
- Results-oriented
- Time management skills
- Customer relationship management
References
References available upon request.
Activities
- Won third place in Prostart Management invitational.
- Received two college scholarships.
- Fair Housing Certified
Timeline
Assistant Property Manager
Legend Property Group
10.2025 - Current
LEAD CASHIER
Party City
02.2021 - 09.2025
STUDENT OFFICE ASSISTANT
Manchester High School
09.2018 - 06.2019
OFFICE ASSISTANT INTERN
Sparkle Pediatric Dentistry
08.2018 - 01.2019
HIGH SCHOOL DIPLOMA -
Manchester High