Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Volunteer Work
Generic

Alyssa DePue

Fredericksburg

Summary

At The Battlefield Country Store, I developed strong operational discipline and customer-facing communication skills in a high-demand environment that required accuracy, discretion, and reliability. I was responsible for maintaining strict cleanliness and safety standards, managing cash transactions with precision, and supporting daily operations under time-sensitive conditions. This role strengthened my ability to prioritize tasks, adapt quickly, and follow established procedures while maintaining a professional demeanor. I bring a proactive mindset, strong problem-solving skills, and a commitment to learning across all aspects of an organization—qualities that directly support analytical, operational, and mission-driven environments.

Overview

2
2
years of professional experience

Work History

Customer Experience Enhancer

The Battlefield Country Store
Fredericksburg, VA
09.2024 - 06.2025
  • Developed positive relationships with customers through friendly interactions.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Collaborated with team members.
  • I worked hard to learn the required tasks quickly to maximize performance.
  • Thrived in a fast-paced work environment, ensuring efficient and timely service.

Customer Service Representative

Old Navy
Fredericksburg, VA
10.2023 - 12.2023
  • Assisted customers in locating desired products, ensuring a seamless shopping experience.
  • Restocked merchandise on the sales floor.
  • Managed fitting room operations, efficiently handling unwanted clothing.

Education

High School Diploma -

Spotsylvania High
Spotsylvania
05-2025

Some College (No Degree) -

Germanna Community College
Locust Dale, VA

Some College (No Degree) - National Security And Foreign Affairs

Virginia Tech
Blacksburg, VA

Skills

  • Reliability and punctuality
  • Problem-solving
  • Guest service
  • Friendly, positive attitude
  • Calm under pressure
  • Flexible and adaptable

Accomplishments

  • Deans List at Germanna Community College.
  • Varsity player all four years in high school.

Affiliations

High school: SCA (Student Council Association), Softball, & Senior Class Board.

College:

- Speak Up for Ukraine- A conversational English and cultural exchange program.

- Survivor Club- Involved in the production of Virginia Tech's version of the show Survivor.

Languages

Russian
Elementary
English
Native or Bilingual

Timeline

Customer Experience Enhancer

The Battlefield Country Store
09.2024 - 06.2025

Customer Service Representative

Old Navy
10.2023 - 12.2023

High School Diploma -

Spotsylvania High

Some College (No Degree) -

Germanna Community College

Some College (No Degree) - National Security And Foreign Affairs

Virginia Tech

Volunteer Work

  • During my senior year, I volunteered at Kings Dominion, where I gained experience working in a fast-paced, customer-focused environment that required accuracy, professionalism, and teamwork. As a member of the Front Line team in one of the park’s restaurants, I was responsible for interacting with guests, processing orders, coordinating with team members, and maintaining an organized workspace. This role strengthened my communication skills, attention to detail, and ability to perform effectively under pressure—skills that are directly applicable to analytical and operational environments.
Alyssa DePue