Detail-oriented professional with proven skills in customer relationship management and work organization. Experienced in maintaining cleanliness and safety compliance in fast-paced environments while driving team collaboration to achieve shared goals.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Dollar Tree Distribution Center
Chesapeake
03.2025 - 06.2025
Maintained cleanliness and organization in the warehouse environment.
Assisted in inventory management by tracking stock levels regularly.
Collaborated with team members to meet daily shipping goals effectively.
Followed safety protocols to ensure a secure working environment.
Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Customer Service Representative
Wet and Wild Pools
Suffolk
04.2021 - 03.2025
Assisted customers with inquiries and resolved issues effectively.
Maintained product knowledge to recommend suitable options to customers.
Handled customer complaints with professionalism and empathy.
Collaborated with team members to enhance the customer experience.
Updated customer records and maintained accurate information in databases.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Buser
Outback Steakhouse
Chesapeake
09.2019 - 03.2020
Cleared tables promptly to prepare for incoming guests.
Assisted servers by delivering food and beverages efficiently.
Maintained cleanliness of dining area and restrooms throughout shifts.
Stocked supplies and utensils to ensure service readiness.
Collaborated with kitchen staff to manage food presentation and flow.
Supported team members during peak hours to enhance service speed.
Followed health and safety guidelines to maintain a sanitized environment.