Alyssa Link

• Assisted in managing daily bakery operations to ensure product quality and customer satisfaction.
• Coordinated staff schedules to optimize workflow and maintain efficient production levels.
• Supported inventory management by monitoring stock levels and placing orders as needed.
• Trained new employees on bakery processes, safety protocols, and customer service standards.

-Processed cash transactions

-Interacted with customers

-Provided recommendations

-Handled customer complaints

-Completed inventory and managed ordering stock

-Opened and closed the store

-Employee Scheduling

-Cash handling

-Rolled and Baked all products, keeping them fresh at 30 minute intervals throughout the day

• Provided excellent customer service, ensuring guest satisfaction through prompt and friendly interactions.
• Assisted in managing dining area, maintaining cleanliness and organization during busy service hours.
• Collaborated with kitchen staff to ensure timely delivery of food and beverages to guests.
• Adapted quickly to changing menu items and specials, providing accurate information to customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.