Amanda Butler
Belle Haven,VA
Summary
Dynamic professional with extensive experience at Riverside Shore Memorial Hospital, excelling in office administration and project scheduling. Proven track record in enhancing customer satisfaction through effective communication and organizational skills. Proficient in software implementation and inventory management, ensuring compliance and efficiency in operations. Committed to fostering a collaborative work environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Lead Business Office Associate
Riverside Shore Memorial Hospital - Imaging Dept
07.2002 - Current
- Assisted in managing scheduling and appointment logistics for office staff and clients.
- Contributed to inventory management by tracking supplies and ensuring timely replenishment.
- Ordered and maintained supplies
- Researched new products for sustainability and usability
- Cross referenced prices on current products vs. new products
- Facilitated communication between departments to streamline workflow and enhance collaboration.
- Worked with patient's to schedule appointments in a timely manner
- Promoted a positive work environment through open communication channels and proactive problem solving.
- Improved customer satisfaction with professional communication and prompt resolution of concerns.
- Responded to inquiries from callers seeking information.
- Responsible for sending and receiving medical records, including shipping with Fed Ex
- Engaged with clients to address inquiries, enhancing overall patient experience and satisfaction.
- Conducted regular audits to ensure compliance with company policies and industry regulations in all aspects of the business office.
Shipping and Receiving Manager
New Ravenna Mosaics
1998 - 2000
- Assisted in managing inbound and outbound shipments to ensure timely delivery.
- Learned and adhered to safety protocols for warehouse operations and shipping processes.
- Supported inventory control by organizing and labeling incoming products efficiently.
- Maintained accurate records of shipments, deliveries, and inventory levels using tracking systems.
- Conducted routine inspections of shipping materials to ensure compliance with quality standards.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Retail Sales Associate
Shoe Show
1996 - 1998
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Processed transactions accurately and efficiently using POS systems.
- Organized merchandise displays to optimize store layout and attract customer interest.
- Received shipments, making sure all stock ordered was received
- Returned stock that was not selling or was discontinued
- Organized company pick up of returned shipments
Education
High School Diploma -
Nandua High School
Melfa, VA06.1997
Buisness
Eastern Shore Community College
Melfa, VASkills
- Workload prioritization
- Office administration
- Project scheduling
- Scheduling and planning
- Office management
- Data entry expertise
- Spreadsheet development
- Organizational skills
- Ordering/stocking medical supplies
- Expiration date audits on medical supplies
- Use of Workday
- Use of Epic
- Use of OptiFreight
Certification
- Certified Healthcare Access Associate, NAHAM - 2021-current
Timeline
Lead Business Office Associate
Riverside Shore Memorial Hospital - Imaging Dept
07.2002 - Current
Shipping and Receiving Manager
New Ravenna Mosaics
1998 - 2000
Retail Sales Associate
Shoe Show
1996 - 1998
High School Diploma -
Nandua High School
Buisness
Eastern Shore Community College
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