Summary
Work History
Education
Skills
Timeline
Generic

Amanda Corey

Castleton,VT

Summary

Business-minded Financial Counselor known for successfully managing high level of patient accounts. Determined employee with experience processing financial forms and other health documentation. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Work History

Financial Counselor

Rutland Regional Medical Center
  • Worked patients to develop personal recommendations for improvement of financial circumstances, reducing debt and obtain payments.
  • Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
  • Increased patient confidence in managing personal finances by providing tools and resources for long-term success.
  • Collaborated with other professionals to provide comprehensive financial counseling services.

Medical Records Specialist

Rutland Regional Medical Center
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.

Department Leader

JCPenney
  • Established clear communication channels within the department, resulting in better information flow and decision-making processes.
  • Implemented innovative training programs for staff members, enhancing their skills and boosting productivity levels.
  • Cultivated a positive work environment that promoted high morale among employees leading to higher job satisfaction and retention.
  • Increased department efficiency by streamlining processes and implementing new management strategies.

Salon Manager

Bella Soul Spa
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.

Licensed Nursing Assistant

Eden Park Nursing Home
  • Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
  • Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
  • Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
  • Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.

Education

Associates Degree Business Administration -

Castleton State College
Castleton, VT

Skills

  • Customer Service
  • Problem-Solving
  • Customer Engagement
  • Training and Development
  • Data Entry
  • Documentation and Recordkeeping
  • Deadline-oriented
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Computer Proficiency

Timeline

Financial Counselor

Rutland Regional Medical Center

Medical Records Specialist

Rutland Regional Medical Center

Department Leader

JCPenney

Salon Manager

Bella Soul Spa

Licensed Nursing Assistant

Eden Park Nursing Home

Associates Degree Business Administration -

Castleton State College

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Amanda Corey