Amanda Edwards
Windsor
Summary
Detail-oriented bank teller with expertise in cash handling and transaction processing. Proven ability to resolve customer inquiries and complaints effectively, ensuring a positive banking experience. Dedicated bank teller experienced in managing customer accounts and processing transactions with accuracy. Strong communication and time management skills contribute to efficient service delivery and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bank Teller
Bank of Hampton Roads
Chesapeake
01.2007 - 12.2011
- Assisted customers with account inquiries and service requests.
- Maintained accurate cash drawer and balanced daily transactions.
- Handled customer complaints calmly and professionally to resolve issues.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Daily balancing of ATM.
- Assisted customers in accessing safe deposit boxes.
Education
High School Diploma -
Southampton High School
Courtland, VA06-2006
Some College (No Degree) -
Paul D. Camp Community College
Franklin, VASkills
- Cash handling and counting
- Transaction processing
- Account management
- Security protocols
- Financial reporting
- Customer relationship management
- Effective communication
- Attention to detail
- Time management
- Teller support
- Phone etiquette
Timeline
Bank Teller
Bank of Hampton Roads
01.2007 - 12.2011
High School Diploma -
Southampton High School
Some College (No Degree) -
Paul D. Camp Community College