Amanda Fitzgerald
Stuarts Draft,VA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
Work History
Sales Manager
Bloomaker USA Inc
06.2023 - Current
- Lead sales strategy, operations planning, and account management for major retail clients across North American.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led and motivated a successful sales team to achieve sales goals.
- Direct cross-departmental communication to resolve supply chain, production scheduling and customer service challenges.
- Manage new product launches, including packaging design and coordination with domestic and international suppliers.
Logistics Coordinator
Bloomaker USA Inc.
02.2017 - 06.2023
- Managed shipment schedules to maximize productivity and cut costs.
- E-mailed suppliers, carriers and customers with shipping updates.
- Updated the database with changes in carrier status.
- Determined the most cost-effective procedures and routes for shipments.
- Communicated with dispatchers, warehouses and customers regarding outgoing orders.
- Gathered, logged and monitored all shipping data.
- Assigned shipments to carriers in the centralized database.
HR/Safety Clerk
Wilson Trucking Corporation
08.2013 - 02.2017
- Work directly with Director of Safety and Human Resources and other key employees to assist with day to day operations of the HR Admin department.
- Maintain employee information by entering and updating employment and status-change data.
- Maintain employee confidence and protect operations by keeping human resource information confidential.
- Provide secretarial support by entering, formatting, and printing information; organizing work; answering the telephone and relaying messages.
- Conduct investigations of incidents and accidents.
- Process and document all workers compensation claims and ensuring compliance with OSHA logs.
- Review driver's DOT cards and license to make sure they are in compliance.
- Maintain a variety of filing systems to comply with government regulations and company policies.
- Compile and maintain records for FMLA and Leave of Absence.
- Compile data, verify records and conduct investigations to determine benefit eligibility.
- Review new applicants and began new hire process.
Executive Secretary
Wilson Trucking Corporation
08.2008 - 08.2013
- Worked directly with VP of Claims and Customer service.
- Communicate with customers and company personnel to provide shipment status and delivery information.
- Provide customers with faxed and/or emailed proof of deliveries, bills of ladings, weight inspection certificates and invoices.
- Provide customers and company personnel with monthly and weekly service study reports.
- Provide customer and company personnel assistance with registration information for on-line service use.
- Review daily service activity for certain accounts and provide status via email or website.
- Investigate and analyze claims $200.00 and less.
- Set up and issue payment for claims.
Claims Analyst
Wilson Trucking Corporation
01.2008 - 08.2008
- Investigate and analyze claims $200.00 and less.
- Set up and issue payment for claims.
- Assist with customer service department.
- Perform numerous clerical activities.
Claims Clerk
Wilson Trucking Corporation
01.2007 - 01.2008
- Investigate and analyze claims $100.00 and less.
- Assist with customer service department.
- Perform numerous clerical activities.
Customer Svc Clerk
Wilson Trucking Corporation
03.2005 - 01.2007
- Communicate with customers and company personnel to provide shipment status and delivery information.
- Provide customers with faxed and/or emailed proof of deliveries, bills of ladings, weight inspection certificates and invoices.
- Review daily service activity for certain accounts and provide status via email or website.
- Perform numerous clerical activities.
Receptionist
Wilson Trucking Corporation
07.2004 - 03.2005
- Answer all incoming calls and transfer to correct destination.
- Greet and assist individuals with their needs.
- Enter daily trip cards into computer efficiently and in a timely manner.
Office Clerk
Wilson Trucking Corporation
01.2004 - 07.2004
- Enter checks into a database efficiently and in a timely manner.
Education
Bachelor of Arts - American Studies and Elementary Education
Mary Baldwin College
Staunton, VAAssociates Degree - College Transfer Program
Blue Ridge Community College
Weyers Cave, VA05.2011
Accounting Certificate - undefined
Valley Vocational Technical Center
Fishersville, VA06.2004
Skills
- Strategic Sales Planning and Forecasting
- Key Account Management (Costco, Target, Trader Joe's etc)
- Microsoft Word, Excel, and PowerPoint
- Relationship building
- Product knowledge
- Sales planning
- Order management
- ERP (Microsoft Navision and Business Central)
- CRM software
- E-Verify and I-9 forms processing
- Background checks
- Pre-employment drug screens
Languages
English
Native or Bilingual
Timeline
Sales Manager
Bloomaker USA Inc
06.2023 - Current
Logistics Coordinator
Bloomaker USA Inc.
02.2017 - 06.2023
HR/Safety Clerk
Wilson Trucking Corporation
08.2013 - 02.2017
Executive Secretary
Wilson Trucking Corporation
08.2008 - 08.2013
Claims Analyst
Wilson Trucking Corporation
01.2008 - 08.2008
Claims Clerk
Wilson Trucking Corporation
01.2007 - 01.2008
Customer Svc Clerk
Wilson Trucking Corporation
03.2005 - 01.2007
Receptionist
Wilson Trucking Corporation
07.2004 - 03.2005
Office Clerk
Wilson Trucking Corporation
01.2004 - 07.2004
Associates Degree - College Transfer Program
Blue Ridge Community College
Accounting Certificate - undefined
Valley Vocational Technical Center
Bachelor of Arts - American Studies and Elementary Education
Mary Baldwin College
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