Amanda Hull
Bealeton
Summary
Resourceful customer service manager with 5+ years of experience in educational and retail environments, specializing in conflict resolution and staff leadership. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Demonstrated expertise in managing classroom dynamics and developing tailored educational programs, ensuring a positive learning experience for children. Committed to fostering a supportive and organized environment that promotes growth and development.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Start Bright Academy
Bealeton
11.2022 - 10.2024
- Supported the social-emotional development of students by teaching conflict resolution skills, empathy, and emotional regulation strategies
- Encouraged parent involvement through regular communication, volunteer opportunities, and family engagement events
- Established routines and procedures that provided structure while allowing flexibility for student exploration
- Promoted cultural awareness by incorporating diverse literature, music, and traditions into daily lessons
- Participated in professional development opportunities such as workshops, conferences, or courses to stay updated on best practices in early childhood education
Household Manager
Self Employed
Nokesville
06.2020 - 05.2023
- Maintained confidentiality regarding sensitive information related to the family's personal matters
- Managed calendars for family members including scheduling appointments/meetings/activities
- Maintained cleanliness standards throughout the house by coordinating cleaning schedules or hiring professional cleaners when necessary
- Managed household inventory levels by conducting regular audits and restocking necessary items as needed
Lead Teacher, Preschool
Haymarket Children's Academy
Gainesville
01.2019 - 03.2020
- Established open lines of communication with parents/guardians through newsletters, emails, parent-teacher conferences, and online platforms
- Participated in professional development workshops/seminars/webinars to stay updated on the latest teaching methodologies and educational trends
- Served as a mentor teacher for new educators by providing guidance on curriculum planning, instructional strategies, and classroom management techniques
- Facilitated parent involvement in their child's education through regular communication about academic progress
- Implemented behavior intervention strategies for students with challenging behaviors, resulting in improved classroom dynamics
Day Support Specialist II
Rappahannock Rapidan Community Services
Elkwood
10.2018 - 01.2019
- Provided compassionate care and support to individuals with special needs, ensuring their safety and well-being
- Implemented personalized care plans tailored to each individual's unique needs and abilities
- Supported individuals in developing independent living skills, promoting self-confidence and autonomy
- Monitored behavior patterns of individuals with special needs, identifying any signs of distress or discomfort
- Documented daily observations on the progress of individual’s goals and communicated updates to families or guardians
Customer Service Manager (CSM)
Five Below
Gainesville
11.2016 - 05.2018
- Supervised and trained a team of 10 retail associates, ensuring consistent adherence to company policies and procedures
- Managed daily operations of the retail store, including opening and closing procedures, cash handling, and inventory management
- Implemented effective visual merchandising strategies to optimize product placement and drive sales
- Developed and maintained strong relationships with customers through exceptional service, resulting in increased customer loyalty
- Identified opportunities for process improvements within the store operations workflow, resulting in increased efficiency
- Resolved escalated customer issues promptly and effectively while maintaining a high level of professionalism
Owner/Manager
Home Daycare
Bealeton
03.2010 - 11.2016
- Promoted effective communication between parents/guardians through daily verbal updates at drop-off/pick-up times
- Encouraged creativity and self-expression through art projects, music, dance, and dramatic play activities
- Supported children's social-emotional development by teaching conflict resolution skills and promoting empathy and kindness
- Demonstrated patience, understanding, and compassion when dealing with challenging behaviors or emotional situations
Education
High School Diploma - Add field of study
Liberty High School
Bealeton, VA12.1999
Some College (No Degree) - Social Sciences
Laurel Ridge Community College
Warrenton, VASkills
- Child development knowledge
- Experience with special needs children
- Confidentiality adherence
- Strong writing abilities
- Behavior management strategies in classrooms
- Customer service orientation
- Curriculum creation and execution
- Organizational capabilities with time management focus
- Training experience for staff or peers
- Teamwork collaboration skills
- Social-emotional learning approaches for students
- Parent-teacher relationship building
- Adaptability to changing environments
- Effective listening skills
- Conflict resolution methods
- Cultural competence in educational settings
Certification
- Adult First Aid/CPR/AED Valid Until 04/22/2026
Timeline
Preschool Teacher
Start Bright Academy
11.2022 - 10.2024
Household Manager
Self Employed
06.2020 - 05.2023
Lead Teacher, Preschool
Haymarket Children's Academy
01.2019 - 03.2020
Day Support Specialist II
Rappahannock Rapidan Community Services
10.2018 - 01.2019
Customer Service Manager (CSM)
Five Below
11.2016 - 05.2018
Owner/Manager
Home Daycare
03.2010 - 11.2016
High School Diploma - Add field of study
Liberty High School
Some College (No Degree) - Social Sciences
Laurel Ridge Community College
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