Amanda Johnson
Dublin
Summary
Restaurant Manager experienced in team leadership, customer service, and operational efficiency. Enhanced productivity and resolved customer issues while fostering positive work environments. Delivered impactful changes through training and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Wendy's
01.2021 - Current
- Managed daily operations to ensure efficient restaurant performance.
- Developed schedules to optimize staff coverage during peak hours.
- Trained and mentored new staff on customer service standards.
- Implemented strategies to enhance team productivity and morale.
- Handled customer complaints and resolved issues promptly.
- Conducted performance evaluations and provided feedback to team members.
- Managed inventory levels and placed orders for supplies.
- Ensured compliance with health and safety regulations consistently.
Education
High School Diploma -
NRCC
Dublin05-2020
Skills
- Staff management
- Performance evaluation
- Regulatory compliance
- Inventory control
- Team collaboration
- Customer service
Certification
- Certificate
- License
Affiliations
- Volunteer, Feeding America
- Extracurricular
- Groups, Blogs
Timeline
Manager
Wendy's
01.2021 - Current
High School Diploma -
NRCC