Amanda Lewis
Vinton,VA
Summary
Accomplished child caretaker and server with a proven track record at The Roanoker Restaurant. Demonstrates exceptional customer service and problem-solving abilities. Creates safe and engaging environments for children, ensuring their well-being and fostering their development. Enhances the guest experience through attentive customer service, active listening to their needs, and providing personalized recommendations. Skilled in cash handling and efficient in managing high-stress situations. Consistently delivers quality service while maintaining a positive attitude.
Overview
12
12
years of professional experience
Work History
Teaching Assistant
New Vista Montessori
09.2024 - Current
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
- Increased class participation by creating positive and inclusive classroom atmosphere.
Child Caretaker
Self-Employed
08.2019 - 07.2024
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities
- Encouraged creative expression through arts and crafts activities
- Developed strong relationships with parents to better understand each child's unique needs and preference
- Managed daily routines for multiple children at once, effectively juggling various tasks while keeping a calm demeanor
- Provided nutritious meals and snacks for children
- Implemented sleep schedules to ensure proper rest periods for children of different ages
Server
The Olive Garden
07.2016 - 10.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising quality of service
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Explained menu items and suggested appropriate options for food allergy concerns
- Increased sales with upselling techniques
Server
The Roanoker Restaurant
05.2013 - 07.2016
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Bussed and reset tables to keep dining room and work areas clean
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising quality of service
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Cultivated warm relationships with regular customers
Education
Medical Billing and Coding -
Virginia Western Community College
Roanoke, VA05.2019
Nurses Aide -
Fast Track Health Care Education
Roanoke, VA08.2016
Skills
- Problem-solving abilities
- Cash handling
- Active listening
- Exceptional Customer Service
- Strong work ethic
- Guest Engagement
- Hospitality service expertise
- Professional appearance
- Positive attitude
- Computer skills
- Relationship building
- Complex Problem-solving
- Calm and patient demeanor
- Collaborative teamwork
- Effective communication
Timeline
Teaching Assistant
New Vista Montessori
09.2024 - Current
Child Caretaker
Self-Employed
08.2019 - 07.2024
Server
The Olive Garden
07.2016 - 10.2017
Server
The Roanoker Restaurant
05.2013 - 07.2016
Medical Billing and Coding -
Virginia Western Community College
Nurses Aide -
Fast Track Health Care Education
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