Dynamic manager with a strong background in daily operations and team coordination. Expertise in safety compliance and customer relationship management, committed to driving efficiency and enhancing customer loyalty through innovative strategies.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager
Sheetz
Christiansburg
02.2007 - 06.2025
Managed daily operations to maintain smooth workflow and productivity.
Coordinated team schedules to align staffing with peak demand, enhancing service efficiency.
Managed inventory levels to maintain product availability and minimize waste.
Implemented safety protocols to ensure compliance with health regulations.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Conducted performance evaluations to identify development needs and support employee growth.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.