Amanda M. Pauley
Rural Retreat,Virginia
Summary
Strategic operations and advancement professional with extensive experience in nonprofit administration, scholarship and grant management, donor stewardship, financial compliance, and institutional operations within higher education and nonprofit environments. Proven ability to oversee complex funding portfolios, ensure regulatory compliance, manage high-volume data reporting, and cultivate meaningful stakeholder relationships. Skilled in executive reporting, process improvement, program oversight, budgeting, and cross-functional collaboration. Recognized for driving operational efficiency, strengthening accountability measures, and supporting organizational growth through strategic leadership and community engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Operations
Smyth Animal Rescue
Marion, VA
05.2026 - Current
- Direct and coordinate daily operational activities across multiple organizational facilities, ensuring efficient workflow management, continuity of services, and adherence to organizational standards and procedures.
- Supervise and support staff and volunteer operations, including scheduling coordination, task delegation, communication management, and day-to-day operational oversight within a fast-paced nonprofit environment.
- Support organizational compliance efforts by maintaining operational records, assisting with policy implementation, and ensuring adherence to applicable procedures, regulations, and administrative requirements.
- Collaborate with organizational leadership to support fundraising initiatives, donor engagement activities, public outreach efforts, and community partnerships that promote organizational visibility and mission advancement.
- Oversee administrative and operational processes related to facility management, organizational coordination, and internal workflow development to improve efficiency and effectiveness across departments.
- Assist with financial and operational reporting, budget monitoring, record management, and organizational documentation to support leadership decision-making and accountability.
- Participate in strategic discussions regarding operational planning, organizational development, volunteer engagement, and long-term process improvement initiatives.
- Maintain effective communication with staff, volunteers, community members, and organizational leadership while supporting a collaborative and service-oriented work environment.
Scholarship Program Manager
Wytheville Community College Educational Foundation
Wytheville, VA
12.2021 - 04.2026
- Managed more than 270 private, endowed, annual, and restricted scholarship funds in support of institutional advancement, donor stewardship, and student success initiatives, ensuring accurate administration, compliance, and responsible allocation of scholarship resources.
- Oversaw all aspects of scholarship program administration, including application processing, eligibility verification, award coordination, fund balancing, donor restrictions, and ongoing monitoring of scholarship expenditures and account activity.
- Administered multiple grant-funded scholarship and tuition assistance programs by ensuring compliance with institutional, state, and external funding requirements, including documentation management, reporting deadlines, student eligibility tracking, and audit preparation.
- Coordinated scholarship operations in collaboration with Financial Aid, Business Office personnel, institutional leadership, academic departments, and external funding organizations to maintain compliance and streamline award processing procedures.
- Prepared detailed statistical analyses, financial summaries, compliance reports, donor impact reports, and economic impact assessments for institutional leadership, community foundations, grant agencies, and external stakeholders.
- Analyzed student enrollment, residency, academic performance, financial aid eligibility, household income documentation, and scholarship utilization data to support accurate awarding decisions and program compliance.
- Developed, maintained, and managed complex Microsoft Access databases, Excel reporting systems, and operational tracking tools used for scholarship management, financial reconciliation, reporting accuracy, and institutional planning.
- Monitored scholarship balances, restricted funding allocations, endowment spending activity, and grant expenditures to ensure responsible financial stewardship and compliance with donor and funding agency requirements.
- Created and maintained scholarship workflows, digital forms, reporting processes, and operational procedures designed to improve efficiency, strengthen accountability, and support high-volume scholarship administration.
- Supported implementation planning, process development, and institutional coordination related to scholarship management systems and operational workflow improvements.
- Maintained strong professional relationships with scholarship donors, community partners, institutional leadership, students, and external stakeholders through effective communication, stewardship activities, and program support.
- Assisted students with scholarship-related inquiries, documentation requirements, volunteer compliance processes, and program participation expectations while supporting equitable access to educational funding opportunities.
- Led program development initiatives to enhance community engagement and education access.
- Coordinated fundraising events, optimizing resource allocation for maximum outreach impact.
- Managed stakeholder relationships, fostering collaboration among faculty, donors, and community partners.
- Streamlined grant application processes, improving submission accuracy and efficiency.
Adjunct Professor II
Wytheville Community College
Wytheville, VA
08.2018 - 04.2026
- Instructed Juvenile Justice courses in online and classroom environments.
- Developed course materials, managed curriculum delivery, and evaluated student performance.
- Evaluated student performance using diverse assessment methods to ensure academic integrity.
- Mentored students on academic pathways, providing guidance for career development opportunities.
- Fostered collaborative classroom environments through active discussions and group activities.
- Developed and delivered engaging course materials to enhance student learning outcomes.
- Taught Juvenile Justice courses, providing instruction to up to 60 undergraduate students.
Education Support Specialist III
Wytheville Community College Educational Foundation
Wytheville, VA
08.2020 - 12.2021
- Managed donor records and approximately $2.5 million in charitable contributions utilizing DonorPerfect CRM.
- Prepared donor and contribution reports for Foundation leadership and board meetings.
- Developed and implemented educational support programs tailored to diverse student needs.
- Collaborated with faculty to enhance curriculum design and delivery methods.
- Facilitated workshops to train staff on best practices in student engagement strategies.
- Streamlined communication processes between departments to improve service delivery efficiency.
- Mentored new staff, fostering a collaborative environment focused on professional development.
- Analyzed feedback data to refine educational resources and improve student outcomes.
- Led initiatives aimed at increasing accessibility of educational materials for all students.
- Managed grants and funding applications, ensuring alignment with institutional goals and priorities.
- Participated in ongoing professional development opportunities to stay current with industry trends and enhance teaching abilities.
Education Support Specialist I
Wytheville Community College Educational Foundation
Wytheville, VA
11.2018 - 08.2020
- Management of class creation and schedule breakdown within WES to ensure accurate student registration and course set up in Oracle SIS
- Gathered registration materials for instructors
- Processed adjunct contracts to facilitate timely payments
- Drafted proposals and contracts for customized classes
- Monitored offsite location, proctoring test and offering student/instructor support
- Facility scheduling ensuring outside events did not interfere with academic programs and scheduling outside events to coordinate with campus activities
- Organized and allocated resources required to meet needs of 100+ students and many instructors.
Education
MBA - Criminal Justice
Liberty University
Lynchburg, VA05.2017
MA - Business Management & Leadership
Liberty University
Lynchburg, VA08-2014
BS - Criminal Justice
Old Dominion University
Norfolk, VA07-2011
AAS - Police Science
Wytheville Community College
Wytheville, VA05-2007
Certificate - Law Enforcement
Wytheville Community College
Wytheville, VA05-2007
Skills
- Institutional Advancement, Foundation Administration, Grant Management & Compliance, Donor Stewardship, Financial Oversight & Reporting, Board Relations, Project Management, Strategic Planning, Community Engagement, Oracle SIS, DonorPerfect CRM, Microsoft Office Suite
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Business management
- Process improvement
Websites
Certification
- Financial Management Certification
- Fundraising Essentials Certification
- NIMS IS 100, 200, 700, 800
- Writing Grant Reports Certification
- Grant Seeking Essentials Certification
Timeline
Director of Operations
Smyth Animal Rescue
05.2026 - Current
Scholarship Program Manager
Wytheville Community College Educational Foundation
12.2021 - 04.2026
Education Support Specialist III
Wytheville Community College Educational Foundation
08.2020 - 12.2021
Education Support Specialist I
Wytheville Community College Educational Foundation
11.2018 - 08.2020
Adjunct Professor II
Wytheville Community College
08.2018 - 04.2026
MBA - Criminal Justice
Liberty University
MA - Business Management & Leadership
Liberty University
BS - Criminal Justice
Old Dominion University
AAS - Police Science
Wytheville Community College
Certificate - Law Enforcement
Wytheville Community College