Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Padgett

Vinton

Summary

Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Overview

14
14
years of professional experience

Work History

Account Manager

US Lawns
09.2024 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Manager

Varsity Landscaping & Grounds
02.2011 - 09.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Certificate - Welding

Burton Center
Salem, VA
06-2022

High School Diploma -

Cave Spring High School
Roanoke, VA
06-2002

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Customer satisfaction
  • Goal oriented
  • Account oversight
  • Client relationship management
  • Strategic planning

Timeline

Account Manager

US Lawns
09.2024 - Current

Manager

Varsity Landscaping & Grounds
02.2011 - 09.2024

Certificate - Welding

Burton Center

High School Diploma -

Cave Spring High School

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Jonathan Padgett