AMANDA PURSLEY
Fort Eustis
Summary
Experienced professional trainer with a proven track record in developing and delivering highly effective training programs. Demonstrated expertise in instructional design, curriculum development, and performance assessment. Committed to fostering a collaborative team environment and adapting to evolving needs. Known for reliability, flexibility, and creating a positive learning atmosphere that promotes growth and achievement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Communication Messaging Trainer
American Red Cross
11.2023 - 12.2024
- Developed personalized training plans to meet diverse needs of participants.
- Enhanced team performance by conducting engaging group sessions.
- Conducted assessments to identify skill gaps and tailored training accordingly.
- Improved learning outcomes by utilizing interactive teaching methods.
- Designed curriculum for achieving consistent growth in skill levels.
- Increased knowledge retention with hands-on training techniques.
- Facilitated learning for maximizing participant engagement and understanding.
- Elevated training standards through continuous feedback and improvement.
- Trained staff to ensure adherence to best practices and protocols.
- Coached employees for fostering professional development and career growth.
- Supported organizational goals by aligning training programs with business objectives.
- Improved team collaboration through effective communication workshops.
- Boosted employee satisfaction by addressing training needs and concerns.
- Provided one-on-one mentorship to accelerate personal growth.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.
Regional Program Specialist
American Red Cross-Service to the Armed Forces
06.2021 - 10.2023
- Enhanced program efficiency by coordinating resources and streamlining workflows.
- Improved user engagement with well-structured program initiatives.
- Designed program guidelines for improving clarity and team adherence.
- Developed training materials to ensure consistent delivery of program objectives.
- Strengthened program success with data-driven assessments and adjustments.
- Boosted program visibility by organizing outreach campaigns and promotional activities.
- Monitored program progress to identify challenges and propose effective solutions.
- Facilitated achievement of program milestones through effective planning and execution.
- Coordinated program events to foster engagement and meet outlined objectives.
Registered Respiratory Therapist Team Lead
Samaritan Medical Center
09.2017 - 10.2020
- Coordinated with physicians and other care team members on care and treatments
- Counted work load based on therapies and machines running and distributed work assignments throughout department
- Documented therapies and diagnostic tests in patient electronic records for use by care team
- Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing
- Provided comprehensive care to improve and strengthen clients' respiratory functions
- Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards
- Developed system of staff communication, enabling quicker implementation of treatment plans and improved comprehensive patient care
- Routinely collaborated with department managers to correct problems and improve services
- Developed team communications and information for monthly department meetings
- Educated patients and caregivers on proper ways to use breathing apparatuses at home
Registered Respiratory Therapist
Saint Anthony Hospital
08.2015 - 08.2017
- Coordinated with physicians and other care team members on care and treatments
- Documented therapies and diagnostic tests in patient electronic records for use by care team
- Verified proper set-up of ventilators for both adult and pediatric patients
- Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing
- Provided comprehensive care to improve and strengthen clients' respiratory functions
Telephone Operator
Deaconess Hospital
08.2014 - 08.2015
- Received incoming calls and paged individuals and departments over PA system
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Responded to customer inquiries with patience and positivity to establish excellent first impression
- Managed multiple-line switchboard system for busy community hospital
- Operated digital paging system to notify recipients of incoming calls
- Collected and verified directory information, including telephone numbers, addresses and proper spelling of names
- Maintained up-to-date knowledge of emergency call procedures
Education
Associate of Science - Respiratory Therapy
Oklahoma City Community College
Oklahoma City, OK05.2016
Skills
- Training coordination
- Community building
- Resource management
- Training development
- Project management
- Curriculum design
- Inter-office communications
- Program facilitation
- Scheduling and calendar management
- Team collaboration
- RT Lead assignment count and distribution
Timeline
Emergency Communication Messaging Trainer
American Red Cross
11.2023 - 12.2024
Regional Program Specialist
American Red Cross-Service to the Armed Forces
06.2021 - 10.2023
Registered Respiratory Therapist Team Lead
Samaritan Medical Center
09.2017 - 10.2020
Registered Respiratory Therapist
Saint Anthony Hospital
08.2015 - 08.2017
Telephone Operator
Deaconess Hospital
08.2014 - 08.2015
- First Aid/CPR Certified
Associate of Science - Respiratory Therapy
Oklahoma City Community College
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