Amanda Ribeiro Soares
Alexandria
Summary
Motivated and detail-oriented professional with experience in sales, administrative support, and international student exchange consulting. Strong organizational and customer service skills, with a background in coordinating logistics, managing client relations, and handling financial transactions. Native Portuguese speaker with intermediate Spanish and highly proficient in English, with excellent communication skills. Passionate about people, continuous learning, processes improvements and to find solutions for daily problems.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2023 - Current
- Managed café operations, ensuring high service and maintenance standards
- Oversaw inventory control, supply orders, and financial transactions
- Maintained product quality and compliance with health regulations
- Led problem resolution, both technical and personnel-related
- Provided customer service and prepared food and beverages
- Prepared shift summary reports for manager and communicated regularly on goals and progress.
Correction and Teaching Assistant
Kumon
08.2023 - 06.2024
- Reviewed and guided students in math and English assignments, both printed and digital
- Monitored student progress and processed grades in the program's system
- Organized and maintained student learning materials
Sales Assistant
Merrifield Garden Center
04.2022 - 08.2022
- Assisted customers in purchasing plants and gardening tools
- Scheduled planting services and large-scale deliveries
- Provided support in financial transactions and cash register operations
- Assisted in packaging, stocking, and store organization
Administrative Assistant
Loiane Distribuidora de Louças
01.2020 - 01.2021
- Coordinated order processing and supplier communications
- Managed inventory, order documentation, and financial reporting
- Provided customer service to retail clients
Exchange Program Consultant
Centro Cultural de Intercâmbio (CCI)
01.2019 - 01.2020
- Guided clients in selecting student and cultural exchange programs
- Managed application processes for international institutions
- Assisted with visa applications, travel insurance, and foreign currency services
- Provided pre-travel support and supervised students abroad
Education
Bachelor's - Production Engineering
Faculdade Independente do Nordeste
02.2025
Technical Degree - Building Construction
Centro Territorial de Educação Profissional
01.2017
Skills
- Customer Assistance & Sales Support
- Microsoft Office
- Digital Marketing
- Google My Business
- Logistics
- Inventory Management
- Team Leadership
- Staff Coordination
- Financial Operations
- Quality Control
- Digital Marketing
- Data Analysis
Accomplishments
Partner of the Quarter at Starbucks in November 2024.
Certifications And Ongoing Learning
- Google Career Certificate - E-commerce & Digital Marketing (In Progress)
- Google Career Certificate - Data Analytics (In Progress)
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Timeline
Shift Supervisor
Starbucks
10.2023 - Current
Correction and Teaching Assistant
Kumon
08.2023 - 06.2024
Sales Assistant
Merrifield Garden Center
04.2022 - 08.2022
Administrative Assistant
Loiane Distribuidora de Louças
01.2020 - 01.2021
Exchange Program Consultant
Centro Cultural de Intercâmbio (CCI)
01.2019 - 01.2020
Technical Degree - Building Construction
Centro Territorial de Educação Profissional
Bachelor's - Production Engineering
Faculdade Independente do Nordeste
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