Amanda Underwood

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Company Overview: FIRST RECOVERY
• Provided one-on-one support and guidance to individuals in recovery from substance abuse, helping them navigate challenges and develop coping strategies
• Collaborated with treatment teams to develop individualized recovery plans for clients, incorporating evidence-based practices and client goals
• Assisted clients in accessing community resources such as housing assistance, employment services, and healthcare providers to support their overall well-being
• Maintained accurate documentation of client progress, including assessments, treatment plans, case notes, and discharge summaries
• Participated in regular team meetings to discuss client progress, coordinate care efforts, and address any challenges or concerns
• Supported clients in developing relapse prevention strategies through education on triggers, coping skills development, and ongoing support
• Implemented a peer mentorship program that paired experienced individuals in recovery with those who were newly entering the process
• Coordinated transportation services for clients attending appointments or participating in treatment programs
• Educated family members of individuals struggling with addiction on how they can provide effective support during the recovery process
• Served as a role model for individuals seeking long-term sobriety by sharing personal experiences of overcoming addiction challenges
• Assisted clients in developing healthy coping mechanisms through activities such as art therapy, mindfulness exercises, and physical fitness programs
• FIRST RECOVERY

• Performed warehouse sanitation to maintain cleanliness.
• Organized supply storage.
• Coordinated tasks with precision to ensure timely completion.

Assembled components at workstations for Mack trucks.

Stocked supplies to ensure readiness for the next shift.

Consistently met deadlines promptly.

Provided assistance across various departments.

Set up store at the start of each day.

Ensured accurate setup of registers.

Managed organizational paperwork efficiently.