AMANPREET SINGH

Store Manager

7 Eleven Store

Alexandria

08.2016 - 02.2025

Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Analyzed sales data to identify trends and adjust strategies accordingly.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Planned special promotions or discounts based on market trends.
Managed daily banking activities such as deposits.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Established customer service standards and monitored staff compliance.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed inventory tracking and physical inventory counts to minimize loss.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Recruited, trained and supervised new employees.
Strengthened work flow productivity by hiring, managing and developing top talent.
Implemented efficient systems for tracking stock movement.
Created weekly work schedules for store personnel.
Prepared staff work schedules and assigned team members to specific duties.
Updated and maintained store signage and displays.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Monitored inventory levels and placed orders to restock shelves.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Updated POS system with new products and promotional offers.
Managed inventory and supplies to ensure materials were available when needed.