Amaya Brown

Program Support Assistant assisting supervisory teams, including clerical requests, data analysis and report production. Enjoyed creating clear communications for staff members and program participants. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Maintained program databases and records accurately for reporting purposes.
• Provided administrative support and coordination for program activities.
• Responded to inquiries and provided excellent customer service to clients and employees.
• Assisted with data entry and record keeping to ensure accurate and up-to-date information.
• Scheduled appointments and managed calendars for executives to optimize time management.
• Managed executive calendar, coordinated meetings, and handled correspondence for C-suite executives.
• Participated in strategic planning meetings, taking detailed notes and following up on action items.
• Coordinated patient appointments and followed up with post-appointment care instructions.
• Managed patient inquiries and provided exceptional customer service in person and over the phone.
• Collaborated with healthcare providers to ensure efficient and seamless patient care experiences.
• Maintained accurate patient records and confidential information in compliance with HIPAA regulations.
• Provided direct patient care and support in hospital setting.
• Demonstrated empathy and communication skills in interacting with diverse patient populations.
• Collaborated with healthcare team to ensure patients' needs were met in a timely manner.
• Managed patient appointments, ensuring efficient scheduling and optimal patient care.
• Facilitated communication between patients and medical staff to enhance patient experience.
• Coordinated insurance verification and paperwork for seamless patient check-in process.
• Provided exceptional customer service, addressing patient inquiries and concerns with empathy.
• Utilized electronic health records to accurately document patient information and maintain confidentiality.
• Achieved highest sales in district by providing exceptional customer service and product knowledge.
• Resolved customer inquiries and complaints efficiently to ensure customer satisfaction.
• Collaborated with team members to meet and exceed sales goals consistently.
• Maintained organized and visually appealing store displays to attract and engage customers.
• Utilized strong communication skills to upsell and cross-sell product offerings.
• Developed strong product knowledge to effectively engage and inform customers.

I have an active DOD security clearance