Amber Crowley
138 Kadies Lane
Summary
Dynamic Service Lane Manager with a proven track record at Criswell CDJR of Woodstock, excelling in customer relations and workflow optimization. Adept at multitasking and fostering teamwork, I consistently enhance service efficiency and customer satisfaction. My strong organizational skills and self-motivation drive successful outcomes in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Service Lane Manager
Criswell CDJR of Woodstock
Woodstock, VA
03.2020 - Current
Responsible for communicating with customers about their vehicle repair needs and relaying information to the techs, greeting customers,answering the phone making appointment
Service Advisor
CMA Skyline CDJR
Woodstock, VA
07.2020 - 03.2021
Responsible for communicating with customers about their vehicle repair needs and relaying information to the techs, greeting customers,answering the phone making appointment
Manager
Wiles Service and Repair
Woodstock, VA
12.2013 - 06.2020
Responsible for communicating with customers about their vehicle repair needs and relaying information to the techs, greeting customers, answering the phone making appointment, paying bills, ordering parts
Education
GED -
Strasburg High School
Strasburg VA06-2021
Skills
- Workflow optimization
- Customer service
- Positive attitude
- Teamwork
- Multitasking
- Organizational skills
- Customer relations
- Self motivation
- Goal setting
Timeline
Service Advisor
CMA Skyline CDJR
07.2020 - 03.2021
Service Lane Manager
Criswell CDJR of Woodstock
03.2020 - Current
Manager
Wiles Service and Repair
12.2013 - 06.2020
GED -
Strasburg High School