Amber Crowley
138 Kadies Lane
Summary
Dynamic Service Lane Manager with a proven track record at Criswell CDJR of Woodstock, excelling in customer relations and workflow optimization. Adept at multitasking and fostering teamwork, I consistently enhance service efficiency and customer satisfaction. My strong organizational skills and self-motivation drive successful outcomes in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Service Lane Manager
Criswell CDJR of Woodstock
03.2020 - Current
Responsible for communicating with customers about their vehicle repair needs and relaying information to the techs, greeting customers,answering the phone making appointment
Service Advisor
CMA Skyline CDJR
07.2020 - 03.2021
Responsible for communicating with customers about their vehicle repair needs and relaying information to the techs, greeting customers,answering the phone making appointment
Manager
Wiles Service and Repair
12.2013 - 06.2020
Responsible for communicating with customers about their vehicle repair needs and relaying information to the techs, greeting customers, answering the phone making appointment, paying bills, ordering parts
Education
GED -
Strasburg High School
Strasburg VA06-2021
Skills
- Workflow optimization
- Customer service
- Positive attitude
- Teamwork
- Multitasking
- Organizational skills
- Customer relations
- Self motivation
- Goal setting
Timeline
Service Advisor
CMA Skyline CDJR
07.2020 - 03.2021
Service Lane Manager
Criswell CDJR of Woodstock
03.2020 - Current
Manager
Wiles Service and Repair
12.2013 - 06.2020
GED -
Strasburg High School
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