Amber Serrano
Fairfax
Summary
Highly successful Veterinary professional with significant expertise in cardiology, critical care and general practice. Proven history of building strong rapport with owners to provide seamless patient care and foster exceptional service.
Overview
7
7
years of professional experience
Work History
Veterinary Technician (Cardiology)
Access Specialty Animal Hospital
05.2023 - Current
- Restrain for echocardiograms
- Record electrocardiograms and notate abnormalities
- Communicate with owners about patients' medical history, current medications, complications at home, and other medically pertinent information
- Setup and assist with cardiac procedures such as balloon valvuloplasty, left atrial decompression, pacemaker, and ductal occlusions
- Recognize critical status patients and respond appropriately to stabilize
- Place holter monitors
- Provide client education on cardiac disease processes, and how to appropriately monitor for signs of clinical progression
- Document doctor's physical exam findings, recommendations, and discharge summaries.
Veterinary Technician
Pacific Care Pet Emergency and Specialty
05.2022 - 05.2023
- Triage patients based on presenting condition and medical history
- Respond efficiently to emergent circumstances and successfully carry out DVM orders
- Provide excellent nursing care to critical patients
- Assess and report patients' health status to DVM
- Work closely with Internal Medicine and Cardiology departments to execute treatment plans and discuss possible patient complications
- Perform skills such as blood cross matching, blood typing, PRBC/plasma transfusions, nasogastric tube placement, esophageal tube care, Jackson-Pratt drain care, Picc/central line blood draws, telemetry placement/monitoring, CRI calculations and administrations, chemotherapy (Elspar) administration, etc
- Communicate treatment plans, estimates, and other pertinent information with owners
- Possess knowledge of common and specialty medications, their uses, complications, and side effects.
Process Assistant Level 3
Amazon Air, KSBD
05.2021 - 05.2022
- Work directly with Sr
- Operations and Area Managers to guarantee workplace objectives are completed safely and productively
- Ensure successful area execution through tracking, reporting, and providing feedback on associates' performance
- Develop and refine processes to improve task efficiency and effectiveness
- Deep dive productivity abnormalities to provide explanations for unexpected variations of results
- Staff department appropriately with associates in each process path, including indirect and support roles
- Train and develop associates into skilled support roles.
Veterinary Technician
Norco Animal Hospital
09.2020 - 05.2021
Veterinary Technician/Receptionist
Victoria Animal Hospital
06.2020 - 09.2020
Veterinary Technician
The Pet's Place Animal Hospital
09.2017 - 06.2020
- Assisted with speciality surgeries such as tibial plateau leveling osteotomy, femoral head ostectomy, patella luxations, lung lobectomy and cruciate ligament repair
- Experience with the following animals; guinea pigs, rats, rabbits, mice, squirrels, raccoons, opossums, red foxes, blue jays, and screech owls.
Veterinary Assistant / Kennel Technician
Yucaipa Animal Hospital
03.2017 - 11.2017
Education
Associate of Science - Health Sciences
Northern Virginia Community College
Annandale, VA2026
Diploma - Veterinary Assistant
American College of Healthcare
Riverside, CA11.2018
High School Diploma -
Citrus Valley High School
06.2016
Skills
- Computer Literacy
- Client and Patient Safety
- Adaptability
- Critical Thinking
- Time Management
- Effective Verbal and Non Verbal Communication
- Diagnostic Imagining and Sampling
- Medication Administration
- Monitor Critical Status Patients
- Anesthetic Administration and Recovery
- Phlebotomy and Intravenous Catheterization
- Pharmaceutical Knowledge
Timeline
Veterinary Technician (Cardiology)
Access Specialty Animal Hospital
05.2023 - Current
Veterinary Technician
Pacific Care Pet Emergency and Specialty
05.2022 - 05.2023
Process Assistant Level 3
Amazon Air, KSBD
05.2021 - 05.2022
Veterinary Technician
Norco Animal Hospital
09.2020 - 05.2021
Veterinary Technician/Receptionist
Victoria Animal Hospital
06.2020 - 09.2020
Veterinary Technician
The Pet's Place Animal Hospital
09.2017 - 06.2020
Veterinary Assistant / Kennel Technician
Yucaipa Animal Hospital
03.2017 - 11.2017
Associate of Science - Health Sciences
Northern Virginia Community College
Diploma - Veterinary Assistant
American College of Healthcare
High School Diploma -
Citrus Valley High School
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