Amie Cauley
Mechanicsville
Summary
Enthusiastic restaurant server with twenty-four years of experience providing excellent service at quality establishments. Friendly and upbeat with strong organization, teamwork and interpersonal skills. Reliable, punctual and professional with multitasking and planning abilities. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
24
24
years of professional experience
Work History
Server
Towne Tavern
07.2022 - 07.2023
- Upbeat, friendly, and anticipating customer needs to facilitate an enjoyable dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and cash handling responsibilities.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Server
Red Lobster
06.2001 - 04.2020
- Performed extensive side work before and after the shift to ensure clean work areas and teamwork success.
- Trained new hires, ensuring attention to detail and comprehensive understanding of restaurant methodology and practices.
- Assisted customers with dietary restrictions and food allergies to order recommend appropriate meals.
- Implemented delivery/takeout menu options to help the restaurant succeed during the COVID-19 pandemic.
- Obtained Food Handler Card
- Provide recommendations while accurately receiving orders.
Server
Olive Garden
06.1999 - 06.2001
- Cleaned tables and floors of dining area, ensuring that customers enjoyed a pleasant, hygienic dining experience.
- Ability to lift heavy trays.
- Daily specials memorization.
- Food and beverage pairing knowledge.
Education
High School Diploma -
Academy High
Little River, TX05.1999
Skills
- Efficient cash handling
- Strong communication skills
- Customer service expertise
- Conflict resolution techniques
- Active listener
- Time management/ multi-tasking
- Daily specials memorization
- Dining area cleanliness
- Teamwork
Timeline
Server
Towne Tavern
07.2022 - 07.2023
Server
Red Lobster
06.2001 - 04.2020
Server
Olive Garden
06.1999 - 06.2001
High School Diploma -
Academy High
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