Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amie Young

Blacksburg

Summary

Results-driven Assistant Manager with a decade of progressive leadership experience. Implements clear policies and guidelines to ensure staff engagement and alignment with organizational objectives. Strong capabilities in building relationships, managing multiple tasks, and making informed decisions.

Overview

23
23
years of professional experience

Work History

Team Leader

Maid Cleaner
01.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.

Assistant Manager

Paris Mountain Stables
09.2019 - 12.2023
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Implemented new procedures or systems to improve efficiency within the organization.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Paris Mountain Summer Camp Director

Paris Mountain Stables
06.2021 - 07.2023
  • Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
  • Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
  • Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
  • Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
  • Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
  • Oversaw team of counselors and support team members.
  • Planned activities, events and field trips to enrich student development.
  • Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
  • Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
  • Evaluated program success using feedback from campers, parents, and staff to make informed improvements for future seasons.
  • Established clear expectations regarding camper behavior rules while promoting a positive atmosphere conducive to learning.
  • Enhanced camper experience by developing and implementing diverse and engaging programs for various age groups.
  • Attracted new families to the camp through targeted marketing efforts, including social media campaigns and community events participation.
  • Managed budget effectively, allocating resources efficiently while maintaining high-quality programming and facilities.
  • Selected fresh and modern curricula, lesson plans, and technological resources for instruction.

After-School Program Leader

Dayspring Christian Academy
08.2007 - 08.2018
  • Conducted educational activities to engage students in learning.
  • Developed and implemented lesson plans tailored to student needs.
  • Provided guidance and supervision for groups of children during recreational activities.
  • Assisted with administrative tasks such as attendance tracking and school paperwork.
  • Maintained a safe and nurturing environment for all students.
  • Encouraged positive behavior among the children under my care.
  • Observed, documented, and reported on student progress.
  • Established effective communication with parents and guardians regarding their child's progress at school.
  • Actively listened to students' concerns and provided appropriate feedback.
  • Created a welcoming atmosphere by introducing new students to the program.
  • Ensured that all safety protocols were followed throughout the program.
  • Managed classroom supplies inventory and replenished materials when needed.
  • Led extracurricular activities such as sports or art classes.
  • Participated in faculty meetings and professional development training sessions.
  • Created educational materials according to lesson plans and school programs.
  • Planned, directed and monitored instructional methods and content of educational and vocational programs.
  • Implemented policies, procedures and programs to carry out educational standards and goals.

Youth Ministry Assistant

New River Valley Community Church
06.2002 - 07.2018
  • Collaborated with ministry team to create a welcoming environment for all youth members, fostering a sense of community and belonging.
  • Enlisted guest speakers who brought diverse perspectives on faith and life issues relevant to young people today, broadening their understanding of what it means to live out one''s beliefs within a complex world filled with competing ideologies.
  • Partnered with parents to develop supportive relationships between families and the ministry as a whole.
  • Developed strong relationships with young members through one-on-one mentoring and support sessions.
  • Promoted inclusivity within the ministry by ensuring all individuals felt valued, respected, and heard regardless of their background or personal circumstances.
  • Offered pastoral care to young people experiencing personal challenges or crises by providing a safe space for them to express their feelings openly without judgment or fear.
  • Maintained accurate records of attendance, contact information, and event details for effective administration purposes.
  • Organized service projects that enabled young members to positively impact their community while growing in their faith.
  • Designed special events such as lock-ins, movie nights, or game nights to provide additional opportunities for fellowship among youth members outside of typical ministry programming hours.
  • Implemented creative outreach strategies to connect with uninvolved youth within the congregation and local community.
  • Facilitated small group Bible studies to encourage spiritual growth among participants through exploration of Scripture passages.
  • Led worship services specifically designed for youth audiences by incorporating contemporary music styles that resonated with this age group more closely than traditional hymns did during regular church services.
  • Enhanced youth engagement by organizing and leading weekly group discussions on faith and spirituality.
  • Provided logistical support for mission trips, retreats, and volunteer opportunities, maximizing participation among youth members.
  • Assisted in the planning and execution of youth ministry events, resulting in increased attendance and participation.
  • Set goals for youth in church and communicated with parents regarding progress.

Substitute Teacher, K-12

Dayspring Christian Academy
05.2015 - 08.2016
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Supervised lunchroom and recess activities.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Assisted students in mastering subject material and preparing for tests.
  • Monitored student performance and provided feedback to inform instruction.

Aide Assistant

Christiansburg Early Learning Center
07.2002 - 05.2003
  • Assisted with naptime routines, providing a calm atmosphere conducive to restful sleep for all children in care.
  • Promoted good health by preparing meals with organic and natural ingredients.
  • Taught children importance of patience and understanding.
  • Implemented creative strategies for conflict resolution among children, cultivating a harmonious daycare environment.
  • Contributed to an inclusive atmosphere by fostering positive relationships among children from diverse backgrounds.
  • Collaborated with fellow daycare aides to develop engaging lesson plans tailored to the interests of the children.
  • Ensured compliance with all local, state, and federal regulations governing the operation of a daycare facility.
  • Maintained accurate records of daily attendance, incident reports, meal counts, and other required documentation.
  • Aided in developing fine motor skills through arts and crafts projects, enabling improved dexterity among the children.
  • Led age-appropriate activities incorporating music, movement and stories for groups of Number children ages Number to Number.
  • Assisted in maintaining a clean and safe environment for children, promoting optimal well-being and health standards.
  • Supported children''s transition between various activities throughout the day, minimizing disruptions and maintaining structure.
  • Participated in ongoing professional development opportunities to stay informed on best practices within childcare settings.

Education

High School Diploma - undefined

Christian School
Kansas City, KS
05.2001

Skills

  • Delegation of tasks and scheduling staff
  • Management of operations
  • Building customer relationships
  • Training and developing employees
  • Evaluating performance of staff
  • Planning promotions effectively
  • Motivating teams and supervising staff
  • Solving complex problems analytically
  • Detail-oriented approach
  • Prioritizing work plans efficiently
  • Mentoring and coaching team members
  • Reporting and documentation skills
  • Improving performance outcomes
  • Resolving conflicts effectively and building relationships
  • Enhancing quality processes

Timeline

Team Leader

Maid Cleaner
01.2024 - Current

Paris Mountain Summer Camp Director

Paris Mountain Stables
06.2021 - 07.2023

Assistant Manager

Paris Mountain Stables
09.2019 - 12.2023

Substitute Teacher, K-12

Dayspring Christian Academy
05.2015 - 08.2016

After-School Program Leader

Dayspring Christian Academy
08.2007 - 08.2018

Aide Assistant

Christiansburg Early Learning Center
07.2002 - 05.2003

Youth Ministry Assistant

New River Valley Community Church
06.2002 - 07.2018

High School Diploma - undefined

Christian School

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Amie Young