Amy Grubbs
Goochland
Summary
Experienced medical support professional with strong focus on patient interaction and administrative efficiency. Adept at managing appointments, handling patient inquiries, and coordinating with medical staff. Known for effective collaboration and reliability in fast-paced environments. Skilled in using medical software systems, maintaining patient records, and ensuring welcoming atmosphere.
Overview
14
14
years of professional experience
Work History
Food Service Associate
Woodfin Heating and Oil
02.2022 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing timely and efficient food service.
- Handled cash transactions with accuracy, balancing registers at the opening of shift.
Care Coordinator
Spring Arbor Assisted Living
03.2016 - 06.2018
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Responsible for ordering supplies, medication cart audits, schedule, ISP meetings and covering shifts on the floor.
CNA,CMA
Meadow Glen of Richmond
10.2012 - 03.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Certified Nursing Assistant
Gayton Terrace Assisted Living
01.2011 - 10.2012
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
No Degree - Certified Medication Aide
Medication Aide Training
Richmond,VA01-2013
No Degree - CNA Certificate
MG Home Health
Mankin Sabot,VA01-2011
High School Diploma -
Goochland High School
Goochland06-2010
Skills
- Strong communication skills
- Adaptability to change
- Cash handling proficiency
- Customer service and assistance
Timeline
Food Service Associate
Woodfin Heating and Oil
02.2022 - Current
Care Coordinator
Spring Arbor Assisted Living
03.2016 - 06.2018
CNA,CMA
Meadow Glen of Richmond
10.2012 - 03.2016
Certified Nursing Assistant
Gayton Terrace Assisted Living
01.2011 - 10.2012
No Degree - Certified Medication Aide
Medication Aide Training
No Degree - CNA Certificate
MG Home Health
High School Diploma -
Goochland High School
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