Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Stanley

Clintwood

Summary

Dedicated mental health professional with extensive experience at Dickenson County Behavioral Health Services. Skilled in patient support and conflict de-escalation, I developed individualized care plans that significantly improved client well-being. My proactive approach and strong communication skills fostered collaboration within multidisciplinary teams, enhancing treatment outcomes and client satisfaction.

Overview

5
5
years of professional experience

Work History

Mental Health Worker / DSP

Dickenson County Behavioral Health Services
10.2024 - Current
  • Assisted clients in daily activities to promote independence and improve quality of life.
  • Supported mental health assessments by gathering relevant client information and observations.
  • Collaborated with multidisciplinary teams to develop individualized care plans for clients.
  • Educated clients on coping strategies and stress management techniques for improved well-being.

Personal Care Assistant

The Blake by QSL Management
07.2024 - 10.2024
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Communicated effectively with clients to understand their needs and preferences.
  • Monitored client health conditions, reporting changes to healthcare professionals.
  • Maintained cleanliness and organization of client living spaces, promoting hygiene.

Residential Aide

Dickenson County Behavioral Health Services
03.2023 - 04.2024
  • Assisted residents with daily living activities to enhance comfort and independence.
  • Monitored resident behavior and reported changes to healthcare professionals for timely interventions.
  • Collaborated with team members to implement individualized care plans tailored to resident needs.
  • Provided emotional support and companionship, fostering a positive environment for residents.

Member Service Specialist

Sam's Club
07.2022 - 02.2023
  • Assisted members with account inquiries and service-related issues to enhance satisfaction.
  • Processed membership applications and maintained accurate records in database systems.
  • Collaborated with team to execute promotional campaigns, driving member engagement and retention.
  • Trained new staff on customer service protocols and system navigation for improved performance.

Behavioral Therapist

Blue Mountain Therapy
11.2021 - 07.2022
  • Developed individualized treatment plans to address client behavioral needs.
  • Implemented evidence-based interventions to promote skill acquisition and emotional regulation.
  • Collaborated with multidisciplinary teams to enhance client care and progress tracking.
  • Monitored client progress, adjusting strategies based on ongoing assessments and feedback.

Front End Manager

Food City
07.2020 - 10.2021
  • Led front-end team to enhance customer experience through effective coaching and mentorship.
  • Developed and implemented operational processes to streamline workflow and improve efficiency.
  • Managed inventory levels, ensuring optimal product availability and reducing stock discrepancies.
  • Analyzed customer feedback to refine service strategies and drive continuous improvement initiatives.

Education

Associate of Applied Science - Respiratory Therapy

Mountain Empire Community College
Big Stone Gap, VA
12-2023

Associate of Science - Science

Mountain Empire Community College
Big Stone Gap
05-2022

Skills

  • Patient support
  • Conflict de-escalation
  • ADL assistance
  • Mental health counseling

Timeline

Mental Health Worker / DSP

Dickenson County Behavioral Health Services
10.2024 - Current

Personal Care Assistant

The Blake by QSL Management
07.2024 - 10.2024

Residential Aide

Dickenson County Behavioral Health Services
03.2023 - 04.2024

Member Service Specialist

Sam's Club
07.2022 - 02.2023

Behavioral Therapist

Blue Mountain Therapy
11.2021 - 07.2022

Front End Manager

Food City
07.2020 - 10.2021

Associate of Applied Science - Respiratory Therapy

Mountain Empire Community College

Associate of Science - Science

Mountain Empire Community College
Amy Stanley