Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Tate

Montross

Summary

Dynamic professional with extensive experience at Cox Automotive Inc., excelling in operational efficiency and project management. Proven track record in enhancing customer satisfaction and streamlining workflows. Adept at cross-functional communication and planning, successfully managing multiple projects while training new personnel and ensuring compliance with safety protocols.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lot Operations Specialist II, Zone Administrator

Cox Automotive Inc. - Manheim Fredericksburg
06.2022 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.

Vehicle Entry Check-In Specialist

Cox Automotive Inc. Manheim Fredericksburg
08.2017 - 06.2022

My duties in this role consisted of stocking in new inventory via internal Manheim systems/APPS, aiding clients and transporters, collaborating with the security team after hours, training new personnel, supporting the Lot Operations team on auction days, affixing work order, routing, and sale labels to vehicles, and restocking aged inventory whenever applicable. I resigned from this position upon being promoted to my current position within Manheim Fredericksburg.

Security Officer

Securitas Security Services USA
09.2014 - 06.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

Master of Science - Criminal Justice

University of Arizona Global Campus
Chandler, AZ
05-2024

Bachelor of Science - Criminal Justice

University of Arizona Global Campus
Chandler, AZ
05-2023

Associate of Applied Science - Criminal Justice

Rappahannock Community College
Warsaw, VA
06-2019

Skills

  • Operational efficiency
  • Planning and coordination
  • Cross-functional communication
  • Project management

Certification

While pursuing and completing my Associate's Degree in Administration of Justice, I also received my certification for Law Enforcement along with my certificate of completion within Manheim's Future Leaders Program. I was also granted the privilege to join the Women's Leadership Program at Manheim along with the Manheim Auction Team (M.A.T. -which individuals are chosen by our General Manager to assist with volunteer work supporting the Boys and Girls Club of America, the SPCA, and feeding the homeless).

Timeline

Lot Operations Specialist II, Zone Administrator

Cox Automotive Inc. - Manheim Fredericksburg
06.2022 - Current

Vehicle Entry Check-In Specialist

Cox Automotive Inc. Manheim Fredericksburg
08.2017 - 06.2022

Security Officer

Securitas Security Services USA
09.2014 - 06.2019

Master of Science - Criminal Justice

University of Arizona Global Campus

Bachelor of Science - Criminal Justice

University of Arizona Global Campus

Associate of Applied Science - Criminal Justice

Rappahannock Community College
Amy Tate