Ana Julia Urbina Martinez
Woodbridge
Summary
Dynamic professional with a proven track record at HomeGoods, excelling in store operations and team engagement. Skilled in inventory management and problem-solving, I effectively led daily operations, enhancing performance and customer satisfaction. Recognized for fostering strong relationships and mentoring team members, I consistently contributed to achieving store performance goals.
Overview
6
6
years of professional experience
Work History
Key Carrier
HomeGoods
10.2023 - Current
- Promoted TJX credit while modeling brand-appropriate selling behaviors and customer engagement to contribute to store performance goals.
- Directed daily floor operations, prioritizing merchandise flow, recovery, and staffing coverage to maintain HomeGoods’ visual and service standards.
- Utilizes Sales Adjustment Reports and distribution tools to analyze department performance, adjust product placement, and support sales and inventory needs.
- Served as Manager on Duty, executing HomeGoods opening and closing procedures.
- Demonstrated agility under pressure, making sound decisions during high-volume periods, staffing challenges, and unexpected situations.
- Strengthened team engagement through ongoing recognition, constructive feedback, and real-time coaching aligned with TJX values.
- Promote TJX credit and contribute to store performance goals.
- Builds bench strength by leading by example by using the TJX values of integrity, respect, and teamwork on the sales floor.
Shipping and Receiving Manager
Windsor Vacuum Parts
03.2020 - 05.2023
- Managed daily shipping and receiving operations to ensure timely delivery of goods.
- Oversaw inventory management using warehouse management systems to maintain accurate stock levels.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
Education
High School Diploma -
Park View High School
Sterling, VAAssociate of Arts - Interior Design
Northern Virginia Community College
Sterling, VA06-2027
Skills
- Store operations
- Employee scheduling
- Delegation
- Training and mentoring
- Team building
- Task delegation
- Team member development
- Daily reporting
- Front end operations
- Multitasking and prioritizing
- Time management
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Key Carrier
HomeGoods
10.2023 - Current
Shipping and Receiving Manager
Windsor Vacuum Parts
03.2020 - 05.2023
High School Diploma -
Park View High School
Associate of Arts - Interior Design
Northern Virginia Community College