Ana Julia Urbina Martinez
Woodbridge
Summary
Dynamic professional with a proven track record at HomeGoods, excelling in store operations and team engagement. Skilled in inventory management and problem-solving, I effectively led daily operations, enhancing performance and customer satisfaction. Recognized for fostering strong relationships and mentoring team members, I consistently contributed to achieving store performance goals.
Overview
6
6
years of professional experience
Work History
Key Carrier
HomeGoods
Stafford, VA
10.2023 - Current
- Promoted TJX credit while modeling brand-appropriate selling behaviors and customer engagement to contribute to store performance goals.
- Directed daily floor operations, prioritizing merchandise flow, recovery, and staffing coverage to maintain HomeGoods’ visual and service standards.
- Utilizes Sales Adjustment Reports and distribution tools to analyze department performance, adjust product placement, and support sales and inventory needs.
- Served as Manager on Duty, executing HomeGoods opening and closing procedures.
- Demonstrated agility under pressure, making sound decisions during high-volume periods, staffing challenges, and unexpected situations.
- Strengthened team engagement through ongoing recognition, constructive feedback, and real-time coaching aligned with TJX values.
- Promote TJX credit and contribute to store performance goals.
- Builds bench strength by leading by example by using the TJX values of integrity, respect, and teamwork on the sales floor.
Shipping and Receiving Manager
Windsor Vacuum Parts
Sterling, VA
03.2020 - 05.2023
- Managed daily shipping and receiving operations to ensure timely delivery of goods.
- Oversaw inventory management using warehouse management systems to maintain accurate stock levels.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
Education
High School Diploma -
Park View High School
Sterling, VAAssociate of Arts - Interior Design
Northern Virginia Community College
Sterling, VA06-2027
Skills
- Store operations
- Employee scheduling
- Delegation
- Training and mentoring
- Team building
- Task delegation
- Team member development
- Daily reporting
- Front end operations
- Multitasking and prioritizing
- Time management
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Key Carrier
HomeGoods
10.2023 - Current
Shipping and Receiving Manager
Windsor Vacuum Parts
03.2020 - 05.2023
High School Diploma -
Park View High School
Associate of Arts - Interior Design
Northern Virginia Community College