Summary
Overview
Work History
Education
Skills
Timeline
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Anabelle Bennett

Stafford,VA

Summary

Dynamic professional with a proven track record at LifeCare, excelling in high-pressure environments. Skilled in complaint handling and active listening, I ensure exceptional client satisfaction while safeguarding sensitive information. My attention to detail and teamwork orientation enhance operational efficiency, making me a valuable asset in any fast-paced setting.

Overview

5
5
years of professional experience

Work History

Call Taker

LifeCare
10.2024 - Current
  • Managed high-volume incoming calls, ensuring timely and accurate responses to client inquiries.
  • Handled sensitive information with discretion, safeguarding customer privacy while adhering to company policies and regulations.
  • Coordinate with healthcare professionals to relay critical patient information efficiently.
  • Dealt successfully with individuals from various socio-economic, ethnic and cultural backgrounds.
  • Monitored multiple computer screens simultaneously.
  • Managed high-pressure situations calmly, ensuring timely assistance to callers during peak hours or emergency scenarios.

Private Nanny

Private Employers
11.2020 - Current
  • Manage daily schedules, ensuring timely completion of routines and appointments.
  • Supported a safe and nurturing environment for children to thrive emotionally and socially.
  • Communicated effectively with parents regarding children's progress and behavioral insights.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Seasonal Worker

Victorias Secret
10.2023 - 03.2024
  • Trained new team members on safety protocols and operational procedures to maintain workplace standards.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Assisted in quality control inspections, identifying defects and implementing corrective actions promptly.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner, ensuring a seamless shopping experience.

Carside Specialist

Applebee's Neighborhood Grill & Bar
11.2021 - 12.2023
  • Streamlined order processing to enhance customer satisfaction and reduce wait times.
  • Coordinated with kitchen staff to ensure timely and accurate food delivery.
  • Assisted in training new team members on operational procedures and best practices.
  • Implemented efficient communication protocols between front of house and back of house teams.
  • Supported overall restaurant success by assisting in other roles or tasks as needed during busy periods or staffing shortages.
  • Managed multiple priorities effectively, balancing exceptional service with prompt order turnaround times.

Apprentice

Popes Air
04.2023 - 08.2023
  • Operated machinery and tools to complete tasks efficiently.
  • Collaborated with team members to ensure quality standards were consistently met.
  • Worked under guidance of experienced professionals to learn best practices and techniques for HVAC.
  • Proficient in reading technical manuals and utilizing tools,
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.

Education

High School Diploma -

Brooke Point High School
Stafford, VA
05-2033

Skills

  • Teamwork orientation
  • Complaint handling
  • Computer skills
  • Professional and clear communication
  • Attention to detail
  • Problem-solving abilities
  • Calm under pressure
  • Active listening

Timeline

Call Taker

LifeCare
10.2024 - Current

Seasonal Worker

Victorias Secret
10.2023 - 03.2024

Apprentice

Popes Air
04.2023 - 08.2023

Carside Specialist

Applebee's Neighborhood Grill & Bar
11.2021 - 12.2023

Private Nanny

Private Employers
11.2020 - Current

High School Diploma -

Brooke Point High School

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Anabelle Bennett