ANASTACIA LEWIS

Ensure effective performance of the service system and that resources are used effectively to support program requirements Monitor and analyze resource capacity, availability, and demand, reporting management data on capacity and availability to relevant stakeholders

Conduct causal analysis, recommend actions, implement them, and assess their impact on process performance

Ensure the integrity of work products through configuration identification, control, and audits Track and manage the integrity of work products effectively

Evaluate potential decisions using a formal process that assesses identified alternatives against set criteria Establish and maintain guidelines to determine which issues require formal evaluation

Establish and maintain defined processes from startup through project duration Integrate and manage the work plan with related plans, ensuring clear process descriptions Contribute process-related experiences to the program's process assets

Develop and maintain measurement capabilities to support program requirements Establish measurement objectives based on identified information needs and goals Analyze and interpret measurement data to effectively address these information needs and objectives

Develop a quantitative comprehension of chosen processes to achieve quality and performance goals Supply performance metrics and models to effectively oversee program tasks Evaluate contract performance to guarantee that objectives are achieved and apply statistical methods to pinpoint deficiencies and opportunities for enhancement

Manage work quantitatively to meet established quality and performance objectives Set and maintain quality and performance targets for the work using statistical and other quantitative techniques to ensure these objectives are achieved

Anticipate potential issues to plan and implement risk-handling strategies that limit negative impacts on objectives Create and monitor a risk mitigation plan aligned with the risk management strategy

Develop and uphold strategies to ensure service continuity during and after any significant disruption to normal operations that support the program's essential functions

Keep track of risks and handle data according to the work plan Assess progress and results at important milestones Evaluate problems and take necessary corrective measures Make sure corrective actions are implemented when performance strays from the plan

Create and maintain plans outlining work activities Develop a work breakdown structure to estimate the scope Identify and allocate resources and data