Anaya Peoples
Colonial Heights
Summary
Great communication, interpersonal, and customer service skills. Seeking opportunities for growth and development. Experienced in working with a team and training new hires. Positive attitude and work ethic. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Proficient spanish speaker with B1 placement.
Overview
4
4
years of professional experience
Work History
Cashier
Lowe’s
01.2024 - 08.2024
- Manage transactions with customers using a cash register.
- Scan goods and ensure accurate pricing.
- Issue receipts.
- Suggestively sell credit cards and rewards programs.
Cashier and Salad/Sandwich Maker
Panera Bread
05.2022 - 08.2022
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
Cashier/certified trainer
Chick-fil-a
04.2020 - 10.2021
- Adhered to class plan and deadline-oriented training schedule.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout the training process.
- Recruited and trained at least 7 new members of a guest service team.
Education
Bachelor of Science - forensic science: biology
Virginia Commonwealth University
Richmond, VA05-2027
Associates of Arts - Music
Brightpoint Community College
Midlothian, VA05.2024
High School Diploma -
Thomas Dale
Chester, VA05.2022
Skills
- Product Knowledge
- Guest inquiries
- Stocking and replenishing
- Cash register systems
- Food Safety Standards
- Retail product knowledge
- Staff training
- Safe food handling practices
- New hire training
- Sandwich preparation
- POS Inventory System Operation
- Child care
- Pet care
- Time management
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Cashier
Lowe’s
01.2024 - 08.2024
Cashier and Salad/Sandwich Maker
Panera Bread
05.2022 - 08.2022
Cashier/certified trainer
Chick-fil-a
04.2020 - 10.2021
Bachelor of Science - forensic science: biology
Virginia Commonwealth University
Associates of Arts - Music
Brightpoint Community College
High School Diploma -
Thomas Dale
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