Andra Miles-Moore
Chesterfield
Summary
Hardworking Worker known for high productivity and efficient task completion. Dedicated and adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Summer Nanny
Gianna Hammer
Chesterfield
03.2025 - Current
- Engaged with children on individual basis to build positive, trusting relationships.
- Transported children to and from school, extra-curricular activities and play-dates.
- Assisted in meal preparation including grocery shopping, planning meals, and cooking.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Provided age-appropriate educational activities to promote learning and development.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Assisted in teaching basic life skills such as hygiene habits, manners, self-care routines.
- Interacted positively with children to promote mental and emotional development.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Enforced rules consistently while also understanding individual needs of each child.
- Participated in hands-on learning activities with children incorporating art.
Bakery Worker
The Fresh Market
Virginia Beach
05.2023 - 12.2024
- Participated in weekly meetings with head chef discussing new menu ideas or changes in production techniques.
- Offered product recommendations and provided information on bakery items to customers.
- Placed special orders or called other stores to find desired items.
- Coordinated with bakery team to fulfill large orders and special event requests.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers with their orders providing advice on different types of pastries available.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Greeted customers to determine wants or needs.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Conducted inventory checks and restocked bakery supplies and ingredients.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Cleaned shelves, counters and tables to maintain organized store.
- Mixed dough using electric mixers following specific recipes provided by head chef.
- Packaged freshly-baked goods into bags or boxes with pricing labels attached.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Followed health codes and regulations regarding food handling procedures.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Followed recipes and baking instructions precisely for consistent product quality.
- Frosted cakes according to customer specifications utilizing various decorating techniques.
- Cleaned baking equipment, utensils, and work areas according to hygiene standards.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted with baking and decorating tasks as required.
Thrift Store Clerk
Thrift Store City
Norfolk
12.2022 - 04.2023
- Handled returns and exchanges according to company policies.
- Sorted donations of clothing, furniture, books, toys, electronics for resale in the store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized merchandise displays to attract customers and promote sales.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Followed company safety regulations to maintain safe work environment.
- Ticketed, arranged and displayed merchandise to promote sales.
- Provided excellent customer service by helping shoppers locate specific items or suggesting alternative products.
- Answered customer inquiries regarding product features, pricing, and availability.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained a clean and organized work environment by stocking shelves, sweeping floors, and removing trash from the store.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Special Needs Nanny
Laura Ghosh
Midlothian
08.2020 - 11.2022
- Kept current on developments related to special needs care by attending trainings or workshops.
- Supported parents in providing a safe environment for their child through behavior management techniques.
- Adhered strictly to safety protocols established by parents and guardians while caring for their children.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Established trusting relationships with clients by demonstrating kindness, patience, empathy and understanding towards them at all times.
- Took children to and from school and extra-curricular activities.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Engaged with children on individual basis to build positive, trusting relationships.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Assisted children with special needs in activities of daily living such as dressing, toileting, and grooming.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Created a nurturing atmosphere that was conducive to learning new skills while encouraging independence.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Encouraged social interaction between peers through organized playtime activities and outings.
- Met and communicated regularly with parents to discuss children's activities and development.
- Provided transportation to therapy appointments or other necessary events related to the child's well-being.
- Monitored children's progress, documenting changes in behaviors or physical abilities as necessary.
- Planned age-appropriate activities aimed at developing skills like motor coordination, problem solving, language development.
- Led hands-on activities consistent with child's interests and skills.
Shipping Lead
Khols Department Store
Chesterfield
09.2019 - 08.2020
- Organized the storage of materials in accordance with company policies and procedures.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Compared and verified identifying information of outgoing shipments.
- Maintained accurate tracking records for all shipments, including order numbers, weights, costs.
- Computed shipping, storage or demurrage charges using computer or price list.
- Identified order discrepancies and damaged items and notified supervisor.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Prepared packages for shipping and determined most economical shipping methods.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Organized deliveries by sorting and stocking receivables
Assistant Manager
Zumiez
Richmond
05.2017 - 08.2019
- Assigned work and monitored performance of project personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Implemented quality control measures to uphold company standards.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Collaborated with management on developing strategic plans for achieving business goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Coordinated with other departments to ensure smooth flow of operations.
- Operated equipment and machinery according to safety guidelines.
Office Worker
Old Republic Title
Richmond
05.2016 - 08.2016
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Computed, recorded and proofread data or reports.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Managed daily office operations and maintained a clean and efficient workspace.
- Organized filing systems, maintained records, and updated databases.
- Operated microfiche.
Education
High School Diploma -
Cosby High School
Chesterfield, Virginia06-2017
Some College (No Degree) -
Richard Bland College of William & Mary
Dinwiddie, VASkills
- Critical and analytical thinking
- Basic computer skills
- Effective research skills
- Problem solving
- Adaptability
- Computer literacy
- Attention to detail
Timeline
Summer Nanny
Gianna Hammer
03.2025 - Current
Bakery Worker
The Fresh Market
05.2023 - 12.2024
Thrift Store Clerk
Thrift Store City
12.2022 - 04.2023
Special Needs Nanny
Laura Ghosh
08.2020 - 11.2022
Shipping Lead
Khols Department Store
09.2019 - 08.2020
Assistant Manager
Zumiez
05.2017 - 08.2019
Office Worker
Old Republic Title
05.2016 - 08.2016
High School Diploma -
Cosby High School
Some College (No Degree) -
Richard Bland College of William & Mary