Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Andrea Baunoch

Fredericksburg

Summary

Motivated professional with strong work ethic, excels in independent and collaborative settings. Recognized for adaptability and resourcefulness in efficiently achieving company goals. Proactive problem-solver with exceptional time management skills, dedicated to driving team success and organizational growth through ongoing learning and skill application.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Dental

Dr. Elstner Office
02.2025 - Current
  • Greet and assist patients with scheduling, intake, and billing inquiries.
  • Manage front desk operations including phones, insurance verification, and appointment coordination.
  • Maintain patient confidentiality and uphold HIPAA compliance.
  • Support the dental team by preparing charts and coordinating daily schedules.
  • Submit EOB's in system and mail to insurance provider.

Administrative Assistant

Hawaii Surrogacy Center
10.2024 - 05.2025
  • Update and maintain patient files to ensure accuracy
  • Assist the marketing team with research and analysis of marketing metrics to optimize outreach strategies.
  • Ensure information across various systems is up-to-date and compliant with company standards.
  • Support office operations and administrative duties to ensure smooth workflow.

Ambassador/Administrative Assistant

RPI Consultants
05.2022 - 07.2024
  • Conduct weekly data exports for project statues and monthly KPI reports
  • Assist the IT department with Spiceworks help desk tickets
  • Manage user accounts and permissions using Microsoft Azure
  • Coordinate, schedule, and record minutes for the sales team and client meetings
  • Managed calendar for the head of sales/marketing department
  • Assist with HubSpot and Gong setup and usage
  • Tracking and documenting company expenses utilizing Smartsheet
  • Assist with planning company events such as Bootcamps and Holiday parties
  • Coordinate catering for the company luncheons, client meetings, and events
  • Control access to, and keep inventory of, company marketing swag
  • Network with followers on social media
  • Manage and order company tenure awards.

Administrative Assistant

RPI Consultants
12.2021 - 05.2022
  • Answer and direct phone calls in a polite and friendly manner
  • Welcome visitors by greeting them in a warm and friendly manner and answering any questions visitors have and directing them appropriately and notifying company personnel of visitor arrival
  • Maintain the reception area and all common areas in a clean and tidy manner at all times
  • Operate standard office equipment on a regular basis, including a copy machine and a computer
  • Order and receive deliveries; sort and distribute incoming mail, packages, and maintenance contractors
  • Take inventory of supplies and restock as needed
  • Maintain the general office social areas and kitchen area.

Education

High School Diploma -

Palm Desert High School
06.2006

Skills

  • Meeting planning
  • Office Administration
  • Scheduling
  • Excel spreadsheets
  • Research
  • Data Entry
  • Minute Taking
  • Calendar Management
  • Event Coordination
  • Strong Communication
  • Computer Skills

Certification

  • Xcel Solutions – Licentiate degree, Health, Accident, Life Insurance
  • Zoominfo - Certificate in Chorus
  • LinkedIn Learning - The Non-Technical Skills of Effective Data Scientists
  • Zoominfo - Certificate in Engage

Timeline

Front Desk Dental

Dr. Elstner Office
02.2025 - Current

Administrative Assistant

Hawaii Surrogacy Center
10.2024 - 05.2025

Ambassador/Administrative Assistant

RPI Consultants
05.2022 - 07.2024

Administrative Assistant

RPI Consultants
12.2021 - 05.2022

High School Diploma -

Palm Desert High School

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Andrea Baunoch