Andrea Baunoch
Fredericksburg
Summary
Motivated professional with strong work ethic, excels in independent and collaborative settings. Recognized for adaptability and resourcefulness in efficiently achieving company goals. Proactive problem-solver with exceptional time management skills, dedicated to driving team success and organizational growth through ongoing learning and skill application.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Dental
Dr. Elstner Office
02.2025 - Current
- Greet and assist patients with scheduling, intake, and billing inquiries.
- Manage front desk operations including phones, insurance verification, and appointment coordination.
- Maintain patient confidentiality and uphold HIPAA compliance.
- Support the dental team by preparing charts and coordinating daily schedules.
- Submit EOB's in system and mail to insurance provider.
Administrative Assistant
Hawaii Surrogacy Center
10.2024 - 05.2025
- Update and maintain patient files to ensure accuracy
- Assist the marketing team with research and analysis of marketing metrics to optimize outreach strategies.
- Ensure information across various systems is up-to-date and compliant with company standards.
- Support office operations and administrative duties to ensure smooth workflow.
Ambassador/Administrative Assistant
RPI Consultants
05.2022 - 07.2024
- Conduct weekly data exports for project statues and monthly KPI reports
- Assist the IT department with Spiceworks help desk tickets
- Manage user accounts and permissions using Microsoft Azure
- Coordinate, schedule, and record minutes for the sales team and client meetings
- Managed calendar for the head of sales/marketing department
- Assist with HubSpot and Gong setup and usage
- Tracking and documenting company expenses utilizing Smartsheet
- Assist with planning company events such as Bootcamps and Holiday parties
- Coordinate catering for the company luncheons, client meetings, and events
- Control access to, and keep inventory of, company marketing swag
- Network with followers on social media
- Manage and order company tenure awards.
Administrative Assistant
RPI Consultants
12.2021 - 05.2022
- Answer and direct phone calls in a polite and friendly manner
- Welcome visitors by greeting them in a warm and friendly manner and answering any questions visitors have and directing them appropriately and notifying company personnel of visitor arrival
- Maintain the reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis, including a copy machine and a computer
- Order and receive deliveries; sort and distribute incoming mail, packages, and maintenance contractors
- Take inventory of supplies and restock as needed
- Maintain the general office social areas and kitchen area.
Education
High School Diploma -
Palm Desert High School
06.2006
Skills
- Meeting planning
- Office Administration
- Scheduling
- Excel spreadsheets
- Research
- Data Entry
- Minute Taking
- Calendar Management
- Event Coordination
- Strong Communication
- Computer Skills
Certification
- Xcel Solutions – Licentiate degree, Health, Accident, Life Insurance
- Zoominfo - Certificate in Chorus
- LinkedIn Learning - The Non-Technical Skills of Effective Data Scientists
- Zoominfo - Certificate in Engage
Timeline
Front Desk Dental
Dr. Elstner Office
02.2025 - Current
Administrative Assistant
Hawaii Surrogacy Center
10.2024 - 05.2025
Ambassador/Administrative Assistant
RPI Consultants
05.2022 - 07.2024
Administrative Assistant
RPI Consultants
12.2021 - 05.2022
High School Diploma -
Palm Desert High School
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