Andrea Britton
Chesapeake
Summary
Licensed Practical Nurse with experience at Bayview Physicians, adept in utilizing EPIC EMR software for accurate documentation and patient care. Proven ability to educate families on health management and effectively triage patients, ensuring high-quality care and compliance with HIPAA protocols. Strong communicator committed to enhancing patient outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Bayview Physicians
04.2024 - Current
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Utilized EPIC to document data related to patient care such as medications and interventions.
- Ordered and analyzed diagnostic tests to identify and assess patient conditions.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Reviewed patient history to verify conditions and current medications.
Receptionist
Cavalier Ford
05.2022 - 09.2023
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
LPN - Nursing
ECPI University
Virginia Beach, VA11-2023
Skills
- EPIC EMR software
- Verbal and written communication
- HIPAA protocols
- Documentation accuracy
- Patient intake
- Cultural competence
- Educating families
- Health education
- Clinical judgment
- Patient triaging
Certification
- CPR Cerification
Timeline
Licensed Practical Nurse
Bayview Physicians
04.2024 - Current
Receptionist
Cavalier Ford
05.2022 - 09.2023
LPN - Nursing
ECPI University