Andrea Delgado Portillo

• Provided academic mentoring and educational support to immigrant and unaccompanied youth.

• Assisted students with school enrollment, academic planning, and goal setting.

• Adapted support strategies to meet individual student needs and support academic success.

• Communicated effectively with students, families, and staff from diverse cultural and linguistic backgrounds.

• Conducted a one-year research study examining cyberstalking and social media behavior among university students.

• Developed survey instruments and contributed to human-subjects research procedures and data collection.

• Analyzed data to identify behavioral patterns, risk factors, and trends in online activity.

• Synthesized research findings into analytical reports and presentations highlighting key findings and implications.

• Conducted research and analysis on international conflicts, justice systems, and intelligence-related issues.

• Evaluated academic, governmental, and policy sources to identify trends, challenges, and strategic implications.

• Prepared analytical reports and presentations synthesizing complex information for academic and professional audiences.

• Applied critical thinking, research, and problem-solving skills to assess conflict-related issues and develop evidence-based conclusions.

• Assisted attorney and staff with subrogation and insurance recovery matters involving claims and reimbursement cases.

• Reviewed, organized, and maintained claim files, medical records, insurance documents, and other case-related materials.

• Communicated with clients, insurance carriers, healthcare providers, and other parties to obtain and verify information.

• Managed confidential records and tracked case documentation to support efficient claim processing and resolution.