Andrea Jones
Stephens City,VA
Summary
I am currently a Deputy Clerk in the Frederick/Winchester General District Cour striving to continually maintain a positive attitude while interacting with co-workers and the public. A detail oriented court clerk with over 13 years of experience providing dedicated clerical assistance and offering strong skills in case file management, scheduling and assistance with courtroom proceedings. I am organized with a demonstrated ability to handle a high intensity work load.
Overview
25
25
years of professional experience
Work History
Deputy Clerk
Frederick/Winchester General District Court
12.2019 - Current
- Responds to a large volume of in-person and telephone requests for information from general public, attorneys and other involved parties
- Interviewed clients for eligibility for court appointed counsel utilizing established state guidelines
- Maintained docket calendar and database for Frederick/Winchester General District Court
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Ensured compliance with established procedures by staying current on changes in laws, regulations, and policies affecting the clerk's office operations.
Deputy Clerk
Warren County General District Court
07.2017 - 12.2019
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Streamlined document retrieval for attorneys and judges by implementing an organized filing system.
- Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
Assistant Preschool Teacher
Macedonia Chapel Preschool
07.2013 - 06.2017
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
Deputy Clerk
Fairfax County JDR Court
02.1999 - 02.2005
- Prepared Court docket for Judge to review before hearing dates.
- Answered questions from the public and law enforcement
- Attended court with Judge and assisted with scheduling and entering data in a case management system.
- Followed up with court cases after the judge made rulings and followed his instructions.
- Assisted other clerks as needed or requested.
Education
High School Diploma -
Emmanuel Christian School
Manassas, VA1993
Skills
- Professional phone etiquette
- Excellent communication skills
- Customer service-oriented
- Accurate and detailed
- Fast learner
- Highly dependable
- Excellent attention to detail
- Database management
Timeline
Deputy Clerk
Frederick/Winchester General District Court
12.2019 - Current
Deputy Clerk
Warren County General District Court
07.2017 - 12.2019
Assistant Preschool Teacher
Macedonia Chapel Preschool
07.2013 - 06.2017
Deputy Clerk
Fairfax County JDR Court
02.1999 - 02.2005
High School Diploma -
Emmanuel Christian School
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