Andrea Jones
Stephens City,VA
Summary
I am currently a Deputy Clerk in the Frederick/Winchester General District Cour striving to continually maintain a positive attitude while interacting with co-workers and the public. A detail oriented court clerk with over 13 years of experience providing dedicated clerical assistance and offering strong skills in case file management, scheduling and assistance with courtroom proceedings. I am organized with a demonstrated ability to handle a high intensity work load.
Overview
25
25
years of professional experience
Work History
Deputy Clerk
Frederick/Winchester General District Court
Winchester, VA
12.2019 - Current
- Responds to a large volume of in-person and telephone requests for information from general public, attorneys and other involved parties
- Interviewed clients for eligibility for court appointed counsel utilizing established state guidelines
- Maintained docket calendar and database for Frederick/Winchester General District Court
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Ensured compliance with established procedures by staying current on changes in laws, regulations, and policies affecting the clerk's office operations.
Deputy Clerk
Warren County General District Court
Front Royal, VA
07.2017 - 12.2019
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Streamlined document retrieval for attorneys and judges by implementing an organized filing system.
- Assisted in reducing case backlog by efficiently scheduling cases and ensuring proper courtroom preparation.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
Assistant Preschool Teacher
Macedonia Chapel Preschool
Stephens City, VA
07.2013 - 06.2017
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
Deputy Clerk
Fairfax County JDR Court
Fairfax, VA
02.1999 - 02.2005
- Prepared Court docket for Judge to review before hearing dates.
- Answered questions from the public and law enforcement
- Attended court with Judge and assisted with scheduling and entering data in a case management system.
- Followed up with court cases after the judge made rulings and followed his instructions.
- Assisted other clerks as needed or requested.
Education
High School Diploma -
Emmanuel Christian School
Manassas, VA1993
Skills
- Professional phone etiquette
- Excellent communication skills
- Customer service-oriented
- Accurate and detailed
- Fast learner
- Highly dependable
- Excellent attention to detail
- Database management
Timeline
Deputy Clerk
Frederick/Winchester General District Court
12.2019 - Current
Deputy Clerk
Warren County General District Court
07.2017 - 12.2019
Assistant Preschool Teacher
Macedonia Chapel Preschool
07.2013 - 06.2017
Deputy Clerk
Fairfax County JDR Court
02.1999 - 02.2005
High School Diploma -
Emmanuel Christian School