Andrea Rivera
Virginia Beach
Summary
Versatile and mission-driven professional with a diverse background in customer service, project management, and military logistics. Proven ability to lead cross-functional teams, manage complex operations, and deliver exceptional service in both civilian and military environments. Over 8 years of combined experience optimizing workflows, managing high-pressure logistics operations in the U.S. Navy, and ensuring efficiency in customer-facing roles. Adept at problem-solving, communication, and strategic planning with a strong commitment to operational excellence, team collaboration, and continuous improvement.
Overview
6
6
years of professional experience
Work History
Logistics Specialist
United States Navy, USN
08.2022 - 04.2025
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Created reports to provide insights into logistics operations and performance.
Project Manager
Alvelo Commercial
08.2020 - 06.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Crew Member and Cashier
Jersey Mike's Subs
08.2019 - 07.2020
- Worked front counter
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Foster Highschool
Richmond, TXSkills
- Inventory counting
- Documentation management
- Resolving problems
- Order preparation
- Customer service
- Decision-making
- Multitasking and organization
- Time management
- Documentation skills
Timeline
Logistics Specialist
United States Navy, USN
08.2022 - 04.2025
Project Manager
Alvelo Commercial
08.2020 - 06.2022
Crew Member and Cashier
Jersey Mike's Subs
08.2019 - 07.2020
Foster Highschool
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