Andrea Rodriguez
Stafford,VA
Summary
Personable Teller with 3 years of experience assisting customers with questions, processing transactions and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting bank operations.
Overview
5
5
years of professional experience
Work History
Bank Teller
Wells Fargo
08.2020 - Current
- Welcomed customers and offered pleasant service during entire transaction.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Maintained confidentiality of bank records and client information.
- Trained employees on cash drawer operation.
Administrative Assistant
DR. FRANK LA MADRID
01.2019 - 07.2022
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Delivered exceptional customer service through direct communication with clients and team members.
- Organized training, client meetings, team meetings and events.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Beauty Advisor
Ulta Beauty Inc.
06.2020 - 12.2021
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Education
Some College (No Degree) - International Relations And Affairs
UNIVERSIDAD DEL NORTE
BARRANQUILLA, COLOMBIAAssociate of Science - Business Administration And Management
Northern Virginia Community College
Annandale05.2023
Skills
- Money Handling
- Product and Service Sales
- Regulatory Compliance
- Relationship Building
- Recordkeeping and Documentation
- Customer Service-Oriented
- Honest and Ethical
- Deposit and Withdrawal Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bank Teller
Wells Fargo
08.2020 - Current
Beauty Advisor
Ulta Beauty Inc.
06.2020 - 12.2021
Administrative Assistant
DR. FRANK LA MADRID
01.2019 - 07.2022
Some College (No Degree) - International Relations And Affairs
UNIVERSIDAD DEL NORTE
Associate of Science - Business Administration And Management
Northern Virginia Community College
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