Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Consultant
SYSCO
Baltimore, MD
08.2024 - Current
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Built relationships with customers and community to promote long term business growth.
Use CRM software to manage customer data, track interactions, and analyze sales trends.
Route Sales Representative
SuperSource LLC
Springfield, United States
05.2021 - Current
Developed and maintained relationships with key clients, resulting in a 15% increase in sales within a 6-month period.
Executed daily delivery routes with a focus on efficiency and timeliness, consistently meeting or exceeding delivery targets.
Implemented strategic sales tactics and product promotions to drive revenue growth and capture new business opportunities.
Conducted product demonstrations and provided personalized customer service to ensure client satisfaction and loyalty.
Focus on continuous improvement of sales, customer service, product, and technical service skills.
Develop and implement strategies for improving operational efficiency and customer satisfaction.
Mover/Crew Chief
Interstate Relocation
Springfield, United States
06.2013 - 11.2019
Led a team of movers in packing, loading, and unloading furniture and belongings for residential and commercial moves.
Coordinated logistics and ensured timely delivery of items to designated locations, maintaining a high level of customer satisfaction.
Trained new crew members on proper lifting techniques and safe handling of delicate items to prevent damage during transportation.
Managed inventory of moving supplies and equipment, optimizing efficiency and minimizing waste in daily operations.
Crew trainer
SEWS-R
Deva, Romania
02.2010 - 02.2013
Trained new crew members on company policies, procedures, and customer service standards, ensuring a smooth onboarding process.
Provided ongoing coaching and feedback to crew members to improve performance and customer satisfaction.
Demonstrated strong leadership skills by leading shift meetings, delegating tasks, and resolving conflicts in a professional manner.
Collaborated with management to develop training materials and resources to support the continuous learning and development of crew members.
Education
GED - Telecommunications and Computers
Technical College of Transylvania
06.2008
Associate's - Management and marketing
German-Romanian University of Sibiu
06.2012
Skills
MS Suite: Word
Time management
MS Suite: Excel
MS Suite: Outlook
MS Suite: PowerPoint
Windows
CRM Software: Salesforce
Customer relationship management
CRM Software: Ninox
CRM proficiency
Objection handling
Accomplishments
Ranked top 5 in penetration growth in under 1 year with Sysco
Reached Sales quota every period.
Certification
Foundations: Data, data, everywhere, Google - Coursera