Andreo Wilson
Drakes Branch
Summary
Diligent [Desired Position] with solid background in vocational assistance. Skilled in providing support to clients, facilitating their journey towards employment and personal development. Proven ability to use communication and organizational skills to enhance client outcomes and streamline processes.
Overview
23
23
years of professional experience
Work History
Vocational Aide
Virginia Center for Behavioral Rehabilitation
03.2025 - Current
- Provide training to residents for specific vocational/work readiness tasks.
- Provide supervision to residents within the Vocational Program and Work Readiness Training positions.
- CO-facilitate vocational classes with residents as needed.
- Attend and participate in Recovery Treatment Team meetings as needed, relating pertinent information to the team.
- Organizing and conducting work readiness training and/or vocational team meetings as needed with residents and staff.
- Ensures that daily documentation is completed and sent to the appropriate stations.
- Conducts orientation to new residents entering the program.
- Regularly monitors performance and provides coaching for performance improvement to resident participating in work program.
- Participate in the hiring, evaluation, and disciplinary process for resident workers.
- Ensure all residents are knowledgeable regarding current, new, and revised policies, procedures, and practices; uses resident competencies.
- Complete all necessary vocational paperwork, to include resident timesheets and report cards. Check for accuracy and compliance with established policy and rules.
- Create and issue resident work and/or class schedules while not compromising their treatment schedule.
- Enter quarterly, resident progress notes on residents participating in the Vocational Education/Work Readiness Training Program.
- Provide accurate and legible monthly/weekly reports on Work Readiness Training assignments.
- Create, issue, and post necessary memos pertinent to a resident's specific job duties and/or work readiness training assignments.
- Enter Observations Notes on residents as appropriate
- Enter Therapeutic Contact Notes to document contact with program participants as well as other significant or noteworthy information on resident progress and behaviors.
Services Facilitator
Simply Divine Facilitation Services, LLC
03.2021 - Current
- Advocate for clients' rights and interests, ensuring they receive quality care and support.
- Develop personalized service plans that reflect each client's unique needs and aspirations, often including medical, social, educational, and vocational services.
- Coordinate healthcare providers, navigate benefits, and ensure clients receive necessary medical and support services.
- Assist clients with applying for and maintaining Medicaid eligibility.
- Maintain accurate and updated documentation for all activities based on state and federal regulations and agency policy.
- Communicate effectively with clients, families, healthcare providers, and other relevant parties.
- Provide training and education to clients and their families on Medicaid services and their rights.
- Conduct regular reassessments and reviews of service plans to ensure they continue to meet the client's needs.
- Ensure compliance with all relevant state and federal regulations and agency policies
Automated Logistical Specialist (92A)
Virginia Army National Guard
04.2002 - 03.2025
- Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
- Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
- Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
- Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
- Maintained accountability for millions of dollars'' worth of equipment, ensuring proper storage and tracking procedures were followed.
- Analyzed data trends to forecast supply needs accurately, minimizing shortages and excess stock levels.
- Oversaw disposal or redistribution of excess or obsolete assets according to established guidelines.
- Streamlined logistics processes by implementing automated systems, resulting in increased efficiency and reduced errors.
- Implemented a barcode system for tracking equipment movement within the warehouse, reducing time spent searching for items significantly.
- Conducted regular audits of inventory records to identify discrepancies quickly and implement corrective actions proactively.
- Trained new personnel on logistical software systems, fostering effective use and increasing overall productivity.
- Ensured compliance with all applicable regulations regarding hazardous material handling by enforcing safe storage practices within the warehouse environment.
- Collaborated with cross-functional teams to develop efficient processes for shipping, receiving, and inventory management.
- Optimized resource allocation during deployments by analyzing requirements and adjusting priorities as needed.
- Evaluated vendor performance regularly to ensure high-quality products and services were provided consistently.
- Assisted in the development of logistical plans for multiple military operations, enabling successful execution with minimal disruptions.
- Coordinated the transportation and distribution of materials, contributing to cost savings and on-time deliveries.
- Met or exceeded production goals and objectives by following strict procedures.
- Monitored production levels and implemented measures to increase output.
- Assigned tasks to team members to complete within designated time frames.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Enforced team adherence to safety regulations and protocols.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Determined staffing needs, developing schedules to staff all shifts.
- Monitored progress of tasks to provide feedback for improvement.
- Maintained accurate records of team attendance and documented disciplinary actions.
Probation Parole Officer
Virginia Department of Corrections
03.2024 - 01.2025
- Mentored new probation officers by sharing expertise in caseload management, risk assessment tools, and supervision techniques.
- Identified potential risks to community safety through rigorous assessments of offender behavior patterns and needs.
- Collaborated with treatment providers, law enforcement agencies, and community organizations for effective supervision and intervention strategies.
- Ensured accurate record-keeping by maintaining detailed documentation of offender progress, violations, and actions taken.
- Developed strong rapport with offenders through consistent communication while enforcing accountability for their actions.
- Enhanced community safety by monitoring and supervising probationers and parolees in compliance with court orders.
- Recommended changes to probation or parole conditions based on offender behavior and progress, ensuring fair treatment within legal guidelines.
- Reduced recidivism rates by providing offenders with resources, guidance, and support to successfully reintegrate into society.
- Improved offender rehabilitation by conducting thorough assessments and creating individualized case plans.
- Conducted regular home visits, employment checks, and drug screenings to confirm compliance with probation or parole conditions.
- Participated in ongoing professional development opportunities to stay current with best practices in probation and parole services.
- Facilitated positive change among offenders by utilizing motivational interviewing techniques during interactions.
- Implemented crisis intervention strategies when necessary to address immediate threats to public safety or individual wellbeing.
- Promoted successful reentry by connecting offenders with appropriate resources such as housing, employment, and substance abuse treatment services.
- Evaluated success of supervision strategies through regular progress reviews and adjusted approaches as needed for optimal outcomes.
- Contributed to the development of departmental policies and procedures by providing input based on professional experience and knowledge of industry best practices.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Performed routine home inspections and drug tests for offenders on parole.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Provided court testimony to support court decisions.
Housing Case Manager
Steps, Inc
02.2024 - 03.2024
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
- Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.
- Streamlined case management processes for increased efficiency and effectiveness with thorough documentation practices.
- Advocated on behalf of clients during housing negotiations, securing favorable leases and rental agreements for long-term success.
- Developed effective time-management skills while juggling multiple caseloads concurrently without sacrificing quality of care provided.
- Promoted a positive work environment by collaborating effectively with colleagues, sharing knowledge, and offering assistance when needed.
- Conducted regular home visits to evaluate living conditions and provide ongoing support as needed to maintain optimal outcomes for clients in permanent housing placements.
- Provided crisis intervention services as necessary to ensure client safety while addressing urgent issues related to shelter or transitional living arrangements.
- Maintained up-to-date knowledge of best practices in homeless service provision through continuous professional development opportunities such as trainings or conferences attended regularly.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Managed caseload to satisfy multiple patients with diverse needs.
92Y Unit Supply Specialist
Virginia Army National Guard
11.2020 - 11.2023
- Maintained a high level of customer service while addressing questions or concerns from unit members regarding supply requests or issues.
- Streamlined workflow, implementing an organized storage system for easy access to essential supplies.
- Collaborated effectively across departments in managing government property books for all assigned units.
- Promoted fiscal responsibility with thorough audits of supply transactions to identify discrepancies or inefficiencies.
- Optimized asset utilization by conducting routine inspections to identify and rectify discrepancies in inventory data.
- Managed hazardous materials in compliance with federal regulations, ensuring safe handling and disposal procedures were followed.
- Demonstrated adaptability by adjusting to changing priorities and workload demands, consistently meeting deadlines and unit objectives.
- Supported mission success by issuing critical supplies during field training exercises and deployments as needed.
- Assisted in budget management by accurately forecasting supply requirements and providing cost-effective procurement suggestions.
- Assisted in logistical training, issued property and shipped and received assets.
- Increased operational efficiency through cross-training with other sections, fostering a cohesive team environment within the unit.
- Safeguarded sensitive materials through strict adherence to security protocols, mitigating potential risks or losses.
- Enhanced readiness levels by ensuring timely distribution of equipment, clothing, and tools to unit personnel.
- Analyzed and applied benchmarking, cost, and value chain analysis and supply chain analysis.
- Improved unit efficiency by maintaining accurate inventory records and promptly processing requests for supplies.
- Ensured proper equipment allocation during mobilizations, adhering strictly to authorization lists and guidelines.
- Facilitated equipment maintenance and repair, coordinating with external vendors to minimize downtime.
- Coordinated shipping and receiving operations while maintaining meticulous documentation for accountability purposes.
- Expedited supply requisitions by regularly updating the automated logistics database with accurate information.
- Reduced supply shortages with diligent monitoring of stock levels and proactive reorder recommendations.
- Contributed to strategic planning efforts by analyzing historical usage patterns to anticipate future demand trends accurately.
- Contributed to unit preparedness, preparing detailed reports on supply status and availability for command review.
- Responded to critical supply chain issues and devised contingency solutions to mitigate supply chain risk or inbound or outbound logistics disruptions.
- Coordinated and administered logistics actions to support property transactions and accountability programs.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Closely monitored material readiness of high-priority units.
- Achieved compliance with audit performance requirements.
- Determined, rectified, and noted performance factors by identifying trends affecting supply accountability.
- Maintained audit trails to adhere to performance requirements.
- Supervised handling of deliverables and contract closeouts.
- Remained accountable for assets valued over $10 Million.
- Maintained and managed HAZMAT program.
- Closed out existing contracts after verifying receipt of contractual deliverables.
- Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
Battalion Retention NCO
Virginia Army National Guard
04.2020 - 11.2020
- Implemented best practices for soldier engagement, fostering a positive work environment that encouraged loyalty and commitment to the mission.
- Served as a trusted liaison between unit commanders and enlisted personnel regarding retention matters, facilitating open lines of communication among all parties involved.
- Served as an advocate for soldier needs and interests, working closely with both military and civilian resources to support overall well-being and career success.
- Increased unit readiness by ensuring timely completion of required training and certifications.
- Conducted thorough exit interviews with transitioning soldiers, gathering valuable feedback for improving retention efforts moving forward.
- Managed the preparation and submission of required documentation for seamless processing of re-enlistment requests.
- Provided comprehensive career counseling services, assisting soldiers in making informed decisions about their future military service options.
- Organized informative workshops on promotion opportunities, educational benefits, and other resources available to soldiers considering reenlistment.
- Collaborated with leadership to identify and address individual soldier needs, resulting in higher overall satisfaction and retention rates.
- Utilized strong analytical skills to assess trends within the unit''s demographics, identifying areas requiring targeted intervention or support initiatives.
- Evaluated program effectiveness using established success indicators, adjusting approaches as needed to achieve optimal results in retaining skilled personnel.
- Ensured compliance with regulatory guidelines governing military enlistment contracts and extension procedures.
- Streamlined administrative processes for improved efficiency in managing retention-related tasks.
- Developed customized action plans for at-risk soldiers, addressing specific concerns or barriers impacting their decision to stay in service.
- Maintained accurate records of personnel data, ensuring proper tracking and reporting of retention metrics.
- Assisted in the development of targeted incentive programs to attract and retain high-quality personnel.
- Conducted regular briefings with unit commanders and senior leadership on retention trends, challenges, and successes within their respective areas of responsibility.
- Enhanced soldier retention by developing and implementing effective re-enlistment strategies.
- Strengthened relationships with soldiers through regular communication and personalized career guidance.
Ammunition Material Handler
Department of Army
12.2019 - 03.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Received and unpacked shipments and new equipment as directed.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Optimized storage solutions, creating more efficient use of warehouse space.
- Coordinated disposal of obsolete materials, ensuring environmentally friendly practices.
- Improved safety standards, conducting thorough inspections of material handling equipment.
- Enhanced security measures, conducting regular checks to prevent loss or damage to inventory.
Home Care Business Owner
Being A Blessing Home Care Agency, LLC
09.2016 - 09.2019
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
- Ensured compliance with federal and state regulations, maintaining accurate records and documentation throughout the case management process.
- Educated patients on self-care techniques, empowering them to take control of their health at home.
- Collaborated with healthcare providers to effectively coordinate services for optimal patient outcomes.
- Improved client satisfaction through regular follow-ups and adjustments to care plans as needed.
- Monitored progress of patients, adjusting home care strategies for optimal results.
- Utilized advanced analytical skills to identify potential gaps in service delivery, working proactively to address issues before they became problematic for clients or caregivers.
- Provided comprehensive assessments of patient needs, leading to personalized care plan recommendations.
- Coordinated multidisciplinary team meetings to review patient progress and collaborate on treatment plans.
- Maintained a strong network of healthcare providers, community resources, and support services to address the diverse needs of clients under my care.
- Handled complex case management situations, navigating a variety of healthcare systems and resources to provide the best possible support for clients.
- Enhanced patient care by developing and implementing customized home care plans for each individual.
- Exceeded performance standards consistently by managing caseloads efficiently while maintaining exceptional levels of care quality for all clients served.
- Managed cases efficiently, ensuring proper documentation and timely communication with all parties involved.
- Developed strong relationships with patients and families, fostering trust and open communication during challenging times.
- Advocated for patients'' rights, addressing concerns or issues with other healthcare providers when necessary.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Scheduled and coordinated medical appointments.
- Assisted with end-of-life care.
- Monitored patients'' progress and adjusted care plans accordingly for optimal results.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
- Collaborated with interdisciplinary team members for comprehensive patient-centered care approach.
- Evaluated caregiver performance through regular assessments, providing feedback for improvement when needed.
- Managed clinical documentation to maintain compliance with regulatory standards and requirements.
- Established strong relationships with local healthcare providers to enhance referral networks and expand service offerings for clients in need of home-based care solutions.
- Facilitated smooth transitions from hospital discharges to in-home care by coordinating necessary resources and support systems.
- Proactively identified potential risks or issues in the provision of home-based care, implementing corrective actions as necessary.
- Contributed to continuous process improvements within the organization through proactive problem-solving efforts.
- Stayed current on industry trends, changes in regulations, and technological advancements in order to provide up-to-date solutions for clients.
- Ensured timely delivery of medications, supplies, and equipment for seamless in-home care provision.
- Played an active role in the development and implementation of company-wide initiatives aimed at enhancing overall care coordination processes.
- Successfully negotiated client contract renewals to create increased revenue.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Spearheaded and implemented new projects to expand scope of engagement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Associate of Applied Science - Human Services
Southside Virginia Community College
Alberta, VA04-2015
Skills
- Data organization
- Community relations
- Data gathering
- Resource advocacy
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Team building
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Professionalism
- Leadership training
- Conflict management
- Records maintenance
- Case management
- Program development
- Career development
- Career planning
- Career advising
Timeline
Vocational Aide
Virginia Center for Behavioral Rehabilitation
03.2025 - Current
Probation Parole Officer
Virginia Department of Corrections
03.2024 - 01.2025
Housing Case Manager
Steps, Inc
02.2024 - 03.2024
Services Facilitator
Simply Divine Facilitation Services, LLC
03.2021 - Current
92Y Unit Supply Specialist
Virginia Army National Guard
11.2020 - 11.2023
Battalion Retention NCO
Virginia Army National Guard
04.2020 - 11.2020
Ammunition Material Handler
Department of Army
12.2019 - 03.2020
Home Care Business Owner
Being A Blessing Home Care Agency, LLC
09.2016 - 09.2019
Automated Logistical Specialist (92A)
Virginia Army National Guard
04.2002 - 03.2025
Associate of Applied Science - Human Services
Southside Virginia Community College
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