Andres Castrillo
Annandale
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Compassionate Veterinary Assistant with a background in animal handling and care. Proven ability to assess patient needs and provide quality care. Adept at record-keeping and maintaining patient charts. Possesses excellent communications and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Mari Bookkeeping LLC
07.2022 - Current
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationship.
- Handled customer complaints and inquiries in a courteous ans efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Met daily customer service quotas with a focus on quality.
- Tracked all incoming calls and emails from customers using appropriate software applications.
Education
Bachelor of Science - Biology
Marymount University
Arlington, VA06-2028
Assistant Veterinary
Plum Center For Lifelong
Springfield VA03-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Teamwork and collaboration
- Friendly, positive attitude
- Attention to detail
- Multitasking
- Time management
- Problem resolution
Languages
Spanish
Timeline
Customer Service Representative
Mari Bookkeeping LLC
07.2022 - Current
Bachelor of Science - Biology
Marymount University
Assistant Veterinary
Plum Center For Lifelong
Similar Profiles
SHEMARIA GARCIASHEMARIA GARCIA
Founder & Therapist at Mari Love Consulting Services LLCFounder & Therapist at Mari Love Consulting Services LLC
Heiley FarezHeiley Farez
Cashier at Mari Mari RestaurantCashier at Mari Mari Restaurant
Jessica OldsJessica Olds
Accountant & IRS Enrolled Agent at Batch Bookkeeping & Tax, LLCAccountant & IRS Enrolled Agent at Batch Bookkeeping & Tax, LLC