Andrew Bernier
Blacksburg,VA
Summary
Dependable and easy to work with worker who also has a large sense of responsibility, motivation, and leadership. Easily able to make productive conversation to create a welcoming atmosphere for customers while avoiding unnecessary confusion or conflict.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Snack Bar Supervisor
Cassique - Kiawah Island Club
Charleston, SC
05.2023 - 12.2024
- Collaborated with other departments such as kitchen and management to achieve our goals without hassle.
- Trained well over ten employees to understand the operations and how to work together in a small kitchen.
- Addressed equipment malfunctions promptly, minimizing downtime and maintaining smooth operations throughout the day.
- Streamlined snack bar operations for increased efficiency and improved workflow.
- Supervised golf events and tournaments with coworkers, sometimes involving more than 150 golfers.
- Maintained compliance with health department regulations by conducting regular inspections and adhering to sanitation standards.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Landscape Laborer
Charleston Clumping Bamboo
Johns Island, South Carolina
07.2022 - 07.2023
- Heavy manual labor in weather all year round.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Ability to push through difficult work past one’s mental or physical limitations to perfect the job.
Barista Shift Lead
Duck Donuts
Charleston, SC
05.2022 - 10.2022
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
Barista/Cashier
Bill’s Boiler Coffee House
Brevard, North Carolina
01.2022 - 05.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor - Criminal Justice
Brevard College
Brevard, NC 08.2021 - 05.2022
Associate, Associate - Science, Arts
Johnston Community College
Smithfield, NC 09.2016 - 05.2021
Skills
- Ability to adapt and overcome work situations
- Leadership
- Productive and welcoming conversation with customers
- Time and economic management
- Flexibility in time and work related issues that might arise
- Feedback Acceptance
- Ability to work well with and befriend employees or customers
BSA Boys Scouts of America
- Filling in many different leadership positions to teach, encourage, and guide a group of people through different situations and challenges to improve themselves.
- Through the 6 years in the BSA, teamwork, leadership, and motivative skills were essential excel and move forward.
Brevard Experiences
Backpacking through the western mountains of North Carolina taught teamwork and direct, decisive communication with others to overcome challenges while also leading a group through these challenges.
Timeline
Snack Bar Supervisor
Cassique - Kiawah Island Club
05.2023 - 12.2024
Landscape Laborer
Charleston Clumping Bamboo
07.2022 - 07.2023
Barista Shift Lead
Duck Donuts
05.2022 - 10.2022
Barista/Cashier
Bill’s Boiler Coffee House
01.2022 - 05.2022
Bachelor - Criminal Justice
Brevard College
08.2021 - 05.2022
Associate, Associate - Science, Arts
Johnston Community College
09.2016 - 05.2021
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