Outgoing and attentive, with flair for creating memorable dining experiences. Possess strong knowledge of fine dining etiquette and exceptional communication and multitasking skills. Committed to providing top-tier service and ensuring guest satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Field & Main
Marshall, VA
10.2023 - Current
Suggested wine pairings to go with specific menu items.
Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
Server
Lettuce Entertain You (RPM Italian)
Washington, DC
04.2022 - 05.2023
Provided exceptional table service in a high-end fine dining establishment
Demonstrated an in-depth knowledge of the menu, including ingredients, preparation methods, and wine pairings
Handled cash and credit transactions with accuracy and skill
Collaborated effectively with kitchen and bar staff to ensure smooth service while accommodating 400+ guests, answering any questions, comments, or concerns to ensure an exquisite experience
Server Shift Leader
Great American Restaurants
Fairfax, VA
05.2019 - 04.2022
Trained incoming staff on the restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Guided 60 guests through their dining experience by maintaining a high level attention to detail and correct accuracy
Maintained a clean work environment while communicating with kitchen and bar staff to ensure smooth dining operations
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
Benefits Specialist
American Income Life
Vienna, VA
01.2018 - 05.2018
Comprehensive understanding benefits to plan participants in easy to understand terms in order to educate each on available options
Analyzed clients risk’s portfolio to find the best product or suitable options
Helped members go over free benefits through unions