Andriw Villa
Aldie
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Service Manager
Brother's Mechanical Inc.
05.2024 - Current
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Worked as Service Provider for Direct Supply (TELS).
- Worked as Service Provider for DAVACO (FEXA).
- Worked as Service Provider for Ambridge Hospitality (Hotel Industry).
- Worked as Service Provider for Facilities Source (CBRE).
- Worked as Service Provider for Bozzuto Management (NetVendor).
- Worked as Service Provider for Elysium Fourteen Properties.
- Worked as Service Provider for IHG Hotels & Resorts.
Project Estimator
Brother's Mechanical Inc.
05.2024 - Current
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
- Conducted post-project evaluations to determine areas for improvement in future estimations.
- Utilized advanced estimation software to increase efficiency and precision in the estimation process.
- Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
Purchasing Manager
Brother's Mechanical Inc.
05.2024 - Current
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
Dispatcher
Brother's Mechanical Inc.
05.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Project Coordinator
Smart Mechanical Solutions
03.2021 - 05.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Plasma Table Operator
Smart Mechanical Solutions
01.2021 - 05.2024
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Troubleshot and resolved technical issues with plasma equipment, minimizing production delays.
- Exceeded customer expectations with high-quality finished products through attention to detail and precision cutting skills.
- Increased operational efficiency by maintaining a clean and organized workspace at all times.
Education
Bachelor of Science - Finance
Virginia Commonwealth University
Richmond, VA08-2026
Park View
Sterling, VA06.2020
Skills
- Customer service focus
- Staff training and development
- Service planning
- Schedule coordination
- Estimating
- Operation Monitoring
- Operational improvements
- Team building expertise
- Database administration
- Problem-solving
- Reliable and responsible
- Multitasking and organization
- Goal oriented
- Critical thinking
- Trustworthy and honest
- Team leadership
- Verbal and written communication
- Office administration
- Office 365 connectivity
- Purchase order management
- Supplier relationship management
- Inventory coordination
- Supply chain management
- Active listening
- Decision-making
- Data entry
- Microsoft Excel
- Account Management
Certification
EPA 609 CERTIFICATE
EPA 608 TYPE 1 CERTIFICATE
PLUMBING TRADE SCHOOL DIPLOMA
TRADE MATH CERTIFICATE
INTRO TO ELECTRICAL TROUBLESHOOTING
INTRO TO HVAC
REFRIGERATION THEORY
REFRIGERATION EQUIPMENT
HEATING THEORY
HEATING SYSTEMS
AIRFLOW SYSTEMS
BASIC ELECTRICAL SYSTEM & CONTROLS
COMPLETE RESIDENTIAL SYSTEMS
BASIC SCIENCE FOR THE TRADES
ROUTINE MAINTENANCE: RESIDENTIAL SYSTEMS
SAFETY BASICS
CUSTOMER INTERACTION
KEY HAND TOOLS
PIPING
BRAZING & SOLDERING
ELECTRICITY FUNDAMENTALS
USING A MULTIMETER
WIRING DIAGRAMS
BASIC WIRING
INTRODUCTION TO COMMERCIAL SYSTEMS
ADVANCED ELECTRICAL TROUBLESHOOTING
OVENS - THEORY AND TYPES
INTRO TO PLUMBING
PLUMBING FIXTURES
NATE READY TO WORK TRAINING
MECHANICAL TROUBLESHOOTING
BASICS OF DRAWINGS & BLUEPRINTS
INSTALLING AND TESTING
TOILET TROUBLESHOOTING AND REPLACEMENT
INTRO TO DWV AND WATER DISTRIBUTION
PLUMBING DEMOLITION
PAINTING
RESIDENTIAL GAS PIPING
INTRODUCTION TO SUMP PUMPS AND SEWAGE EJECTOR PUMPS
INTRODUCTION TO DRAIN CLEANING
INTRODUCTION TO RESIDENTIAL WATER HEATERS
FIRE PREVENTION
GAS BOILER - THEORY AND COMPONENTS
HEAT PUMPS - THEORY AND COMPONENTS
LOCKOUT & TAGOUT SAFETY
PLUMBING CODES OVERVIEW
READING PIPING PRINTS
SERVICETRADE OFFICE CERTIFICATION
SERVICETRADE MOBILE APP FOR ANDROID AND APPLE CERTIFICATION
TRAINED APOLLO PRESS CERTIFIED
Timeline
Assistant Service Manager
Brother's Mechanical Inc.
05.2024 - Current
Project Estimator
Brother's Mechanical Inc.
05.2024 - Current
Purchasing Manager
Brother's Mechanical Inc.
05.2024 - Current
Dispatcher
Brother's Mechanical Inc.
05.2024 - Current
Project Coordinator
Smart Mechanical Solutions
03.2021 - 05.2023
Plasma Table Operator
Smart Mechanical Solutions
01.2021 - 05.2024
EPA 609 CERTIFICATE
EPA 608 TYPE 1 CERTIFICATE
PLUMBING TRADE SCHOOL DIPLOMA
TRADE MATH CERTIFICATE
INTRO TO ELECTRICAL TROUBLESHOOTING
INTRO TO HVAC
REFRIGERATION THEORY
REFRIGERATION EQUIPMENT
HEATING THEORY
HEATING SYSTEMS
AIRFLOW SYSTEMS
BASIC ELECTRICAL SYSTEM & CONTROLS
COMPLETE RESIDENTIAL SYSTEMS
BASIC SCIENCE FOR THE TRADES
ROUTINE MAINTENANCE: RESIDENTIAL SYSTEMS
SAFETY BASICS
CUSTOMER INTERACTION
KEY HAND TOOLS
PIPING
BRAZING & SOLDERING
ELECTRICITY FUNDAMENTALS
USING A MULTIMETER
WIRING DIAGRAMS
BASIC WIRING
INTRODUCTION TO COMMERCIAL SYSTEMS
ADVANCED ELECTRICAL TROUBLESHOOTING
OVENS - THEORY AND TYPES
INTRO TO PLUMBING
PLUMBING FIXTURES
NATE READY TO WORK TRAINING
MECHANICAL TROUBLESHOOTING
BASICS OF DRAWINGS & BLUEPRINTS
INSTALLING AND TESTING
TOILET TROUBLESHOOTING AND REPLACEMENT
INTRO TO DWV AND WATER DISTRIBUTION
PLUMBING DEMOLITION
PAINTING
RESIDENTIAL GAS PIPING
INTRODUCTION TO SUMP PUMPS AND SEWAGE EJECTOR PUMPS
INTRODUCTION TO DRAIN CLEANING
INTRODUCTION TO RESIDENTIAL WATER HEATERS
FIRE PREVENTION
GAS BOILER - THEORY AND COMPONENTS
HEAT PUMPS - THEORY AND COMPONENTS
LOCKOUT & TAGOUT SAFETY
PLUMBING CODES OVERVIEW
READING PIPING PRINTS
SERVICETRADE OFFICE CERTIFICATION
SERVICETRADE MOBILE APP FOR ANDROID AND APPLE CERTIFICATION
TRAINED APOLLO PRESS CERTIFIED
Bachelor of Science - Finance
Virginia Commonwealth University
Park View
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