Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Compassionate Nurse Aide recognized for ability to complete tasks efficiently and with high productivity. Skilled in patient care, medical terminology, and emergency response. Excel in communication, empathy, and patience to enhance patient comfort and trust. Bring focused approach to supporting team needs through proactive problem-solving and robust clinical knowledge.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
Nurse Aide
Elder Bloom Care
Chesapeake
03.2025 - Current
Assisted residents with daily living activities and personal hygiene.
Monitored vital signs and reported changes to nursing staff.
Maintained a clean and safe environment for all residents.
Communicated effectively with residents and their families about care needs.
Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
Observed residents' behavior closely to detect any changes in mood or physical condition that require further medical attention.
Comforted patients and provided reassurance and encouragement.
Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
Cashier /Restaurant Server
The Soul Food Kitchen
Norfolk
01.2024 - 05.2024
Processed customer transactions efficiently and accurately at the Soul Food Kitchen.
Assisted customers with menu selections and daily specials effectively.
Maintained cleanliness and organization of the checkout area consistently.
Handled cash, credit, and digital payments securely during service hours.
Collaborated with kitchen staff to ensure timely order fulfillment for customers.
Resolved customer inquiries and concerns with professionalism and care.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Owner/Operator
S & A Sports Bar, Meat, Seafood and Green Grocerie
Montego Bay
05.2016 - 09.2021
Managed daily operations of a sports bar and grocery store.
Supervised staff to ensure excellent customer service and team performance.
Developed and maintained inventory systems for meat, seafood, and groceries.
Trained new employees on operational procedures and customer interaction standards.
Monitored compliance with health regulations in food preparation areas.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Developed business plan and budget to maximize profitability.
Set pricing structures according to market analytics and emerging trends.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Education
Cambridge High School
Montego Bay , Jamaica
Skills
Vital sign monitoring
Personal care assistance
Hygiene maintenance
Patient observation
Customer service
Health compliance
Effective communication
Time management
Problem solving
Compassionate caregiver
Confidentiality
Reliable team player
Trustworthy companion
Companionship and emotional support
Vital signs monitoring
Languages
English
Professional
Timeline
Nurse Aide
Elder Bloom Care
03.2025 - Current
Cashier /Restaurant Server
The Soul Food Kitchen
01.2024 - 05.2024
Owner/Operator
S & A Sports Bar, Meat, Seafood and Green Grocerie