Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angee Alkhatib

FAIRFAX

Summary

Dedicated and customer-focused professional with a strong background in financial transactions, client relationship management, and problem resolution. Adept at handling money, managing accounts, and ensuring compliance with banking regulations. A bilingual (Spanish/English) communicator skilled in providing top-tier customer service, resolving customer concerns, and promoting financial products to meet client needs. Passionate about assisting customers with their banking needs while maintaining accuracy and professionalism in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Restaurant Manager

Chipotle
06.2024 - Current

• Handled cash, credit, and digital transactions with accuracy and efficiency.

• Provided outstanding customer service, addressing inquiries and resolving concerns to enhance customer satisfaction.

• Assisted with training and mentoring new employees to ensure service excellence.

• Maintained a high level of professionalism in a fast-paced environment.

  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.

Customer Service Representative

Flagship
08.2023 - 05.2024

• Assisted customers with inquiries, complaints, and service requests in a professional manner.

• Processed transactions, handled cash, and ensured accuracy in financial operations.

• Developed strong customer relationships by providing personalized service and solutions.

• Maintained compliance with company policies and procedures.

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Languages - Languages

UIS
Bucaramanga
06-2017

Skills

    Cash handling & transaction processing

    Customer relationship management

    Account management & maintenance

    Sales & financial product promotion

    Conflict resolution & problem-solving

    Strong attention to detail & compliance awareness

    Team leadership & training development

    Bilingual: Spanish & English

  • Inventory control and record keeping
  • Customer engagement

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Restaurant Manager

Chipotle
06.2024 - Current

Customer Service Representative

Flagship
08.2023 - 05.2024

Languages - Languages

UIS
Angee Alkhatib