Angel Gonzales-Vasquez
Christiansburg
Summary
Motivated student with a desire to learn and be a part of a company and business team. I am eager to use the skills I have learned in the classroom in a professional setting and expand my knowledge in the accounting and business field. With the goal of becoming a great accountant and an essential asset to a team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Lowes Home Improvment
Christiansburg
08.2024 - Current
- Delivered excellent customer service by providing product knowledge and assisting customers select items and supplies that meet their needs, ensuring high customer Satisfaction.
- Managed and fulfilled online customer orders with a focus on accuracy, timeliness, and inventory control, helping maintain store efficiency and positive customer experiences.
- Maintained organized inventory supporting accurate recordkeeping and loss prevention efforts.
- Utilized handheld devices and internal systems to process transactions, track inventory, and complete order fulfillment tasks.
- learned to strive in a fast-paced work environment, strengthening time management, organization, and problem-solving skills relating to financial operations.
Customer Service Associate
Lowes Home Improvment
Spotsylvania
10.2022 - 08.2024
- Delivered excellent customer service by providing product knowledge and assisting customers select items and supplies that meet their needs, ensuring high customer Satisfaction.
- Managed and fulfilled online customer orders with a focus on accuracy, timeliness, and inventory control, helping maintain store efficiency and positive customer experiences.
- Maintained organized inventory supporting accurate recordkeeping and loss prevention efforts.
- Utilized handheld devices and internal systems to process transactions, track inventory, and complete order fulfillment tasks.
- I learned to strive in a fast-paced work environment, strengthening time management, organization, and problem-solving skills relating to financial operations.
Education
BBA - Accounting
Radford University
Radford, VA05.2027
Associate of Science - Computer Science
Germanna Community College
Fredericksburg, VA08.2024
Skills
- Microsoft Excel
- SQL
- Python
- Java
- C
- Intuit QuickBooks
- Alteryx Designer
- Attention to detail
- Analytical thinking
- Team player
- Adaptability
- Problem solving
- Customer support
- Fluent in Spanish
- Time management
Certification
- Microsoft Office Specialist: Excel Associate
- Alteryx Foundational Micro-credential
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Associate
Lowes Home Improvment
08.2024 - Current
Customer Service Associate
Lowes Home Improvment
10.2022 - 08.2024
BBA - Accounting
Radford University
Associate of Science - Computer Science
Germanna Community College